Responsible for providing technical support for customers on operation or maintenance of Dell server products. Assists phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Principal Accountabilities Troubleshoots technical issues with Dell servers (hardware and software) in order to resolve customer issues. Follows up with customers via phone and email to ensure a total solution for their technical questions. Escalates calls, as ... view or apply to job From CareerBuilder - 14 days ago
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