Rental Manager
Cashman Equipment - Reno, NV

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Strategic in approach to successfully apply the department resources which accomplish department strategies and tactics.
· Monitor, analyze and adjust the department focus for continuous improvement of operations, functions, systems, resources and internal and external customer service.
· Participate with and actively support the department team.
Position Purpose:

Communicate and support the strategic direction of the organization and the division. Provide divisional leadership, direction and foster teamwork to ensure that the division goals of customer satisfaction, market dominance and profitability are achieved within the geographic are of responsibility.

Essential Functions:

Primary:
· Strategic in approach to successfully apply the department resources which accomplish department strategies and tactics.
· Monitor, analyze and adjust the department focus for continuous improvement of operations, functions, systems, resources and internal and external customer service.
· Participate with and actively support the department team.
· Plan, organize and communicate responsibilities and priorities to ensure the successful operation of the department.
· Communicate effectively and actively seek and provide feedback.
· Develop a revolving three year plan which estimates market demand and provides the requirements and plans to increase the company’s share of that market demand.
· Build the department’s customer base by personally forging strong relationships with the market area’s principal customers.
· Develop territory coverage plans for the sales and rental sales staff that achieve the department’s annual and three-year business plans.
· Develop a service plan that meets quality standards, customer satisfaction standards and the business plan.
· Manage the department to meet ROA targets.
Secondary:
· Develop and maintain strong inter-company working relationships to ensure optimum cooperation and support.
· Develop and maintain mutually beneficial working relationships with the department’s manufacturers and suppliers.
· Meet department’s reporting and administrative requirements in a timely and professional manner.
· Provide a challenging environment that encourages self-development.
· Adhere to company policies, procedures and safety regulations. Use all safety equipment as necessary. Report any unsafe acts or conditions.
Performance Standards:
·
Adds value to the department through recruiting, developing and motivating a strong operations work force.
· Achieves high quality department service and sales standards as defined in annual and three-year business plans, which include marketing, profit/loss, coverage and quality.
· Actively participates with and supports the department team.
· Achieves quarterly and annual stated department goals of customer satisfaction, market dominance and profitability by providing leadership, direction and fostering teamwork.
· Achieves a department customer focus by providing high quality service standards and building and maintaining lasting customer relationships.
· Provides department staff continuous and timely support through feedback, problem solving and development opportunities.
· Achieves short-term and long-term department budget goals.
· Ensures adherence to company policies, procedures and practices.

Position Specifications:

Education:
· Bachelor degree in business or related field.
· Strong verbal and written communication skills
· Strong presentation and facilitation skills.
Technical Training:
· Ability to manage multi-site locations effectively.
· Strong analytical, reasoning and decision making abilities.
· Ability to recognize and manage confidential and sensitive materials in a secure manner.
· Proficient computer technology skills, including ability to utilize company authorized software.
· Demonstrated sales-closing abilities.
Experience:
· Minimum of ten (10) years experience in rental services including six (6) years of senior management experience. Prefer experience in direct customer contact positions including sales, rental, parts or service.
Work Environment:
· Office/ inside environment with occasional exposure to shop/warehouse/outside environment.
· Frequent visits to customer work sites with exposure to adverse weather conditions including heat, cold, wind, rain, dust and dirt.
· Valid Nevada Drivers License with an acceptable driving record.
· Frequent travel and overnight stays.
Physical / Mental Abilities:
· Professional appearance and demeanor consistent with position and responsibilities.
· Self-motivated and detail oriented, work with minimum supervision.
· Stand / walk 1 – 4 hours in a day. Sit 5 – 6 hours in a day.
· Occasionally/frequently lift 50 lbs.
· Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation.
· Must be able to occasionally/frequently bend, squat and climb, including ability to ascend and descend ladders.
This is not necessarily a completed list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job; management may revise the job require that other or different tasks are performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

Cashman Equipment - 17 months ago - save job - block
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About this company
9 reviews
Caterpillar dealership Cashman Equipment sells and rents Caterpillar-brand equipment, engines, power systems, parts, and work tools (bring...