Test Engineer, Senior
Choice Hotels International - Phoenix, AZ

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Test Engineer, Senior




The Senior Test Engineer ensures all possible impacts of system modifications or enhancements are addressed during the testing phase of the project life cycle. Serve as the first level contact for production problems.


Attend design review and user meetings as required
Interact with Process Management to acquire an expert understanding of user and functional requirements (by project) to identify all possible areas of impact of each planned software release
Assist the test leads in determining test strategies for each release and developing test plans
Assist in test script maintenance when needed
Understand the system structure of each of the systems supported by the QA department
Maintain system documentation as needed
Analyze project requirements for total system impacts
Displays functional expertise on multiple systems supported by the QA group
Create and facilitate User Acceptance testing as needed
Support user community during implementation of releases, to answer questions and gather feedback
Research and define software metrics that will effectively measure the success of the software development projects being tested by QA
Serve as the first level contact for all production issues related to reservations systems
Respond to and track all production problems related to reservations systems
Participates in design reviews, and assists in identifying areas where functionality may be able to exceed expectations of the users
Trains new staff on testing methodologies
Research and implement process improvements into QA
Provide weekly status reports to all department managers: production problems/resolutions

Bachelor level degree in CIS or related field or 5 years testing, analysis or design (software) experience is required
Hospitality technology experience highly preferred
Complete understanding of the overall software development process
Understanding of the system architecture and all software systems supported by the QA department
Knowledge of Visual Basic programming language
Working knowledge of UNIX and Microsoft operating systems
Ability to use UNIX utility programs UNIX scripts
Understanding of the communication protocols used between the components of the CRS (Kivanet and TCP/IP)
Understanding of relational database systems, and their interactions with the components of the CRS
Advanced SQL (Structured Query Language) skills
Familiarity with PC hardware configuration
Working knowledge of graphical interface design (GUI)
Expert user of Rational Suite of test and project management tools
Knowledge of reservations operating procedures
Ability to analyze a situation from numerous aspects
Ability to react to situations in a timely manner, and meet predetermined deadlines
Exceptional written and oral communication skills
Extremely analytical
Self motivated and self managed
Strong listening skills
Additional hours may be required throughout the year based on system usage and workload

About this company
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Choice Hotels International is one of the largest and most successful lodging franchisors in the world. Built on the foundation of the...