Part-time Onsite Health Coach (Pleasant Prairie, WI)
Cigna - Wisconsin

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Job Description

NOTE: This is a part-time (24hours) benefit eligible position.

Location: Pleasant Prairie, WI

Summary description of position:
  • Working knowledge of motivational strategies, materials development, training and consultation required.
  • Thoroug knowledge and understanding of health behavior change theories and their application.
  • Proven administrative abilities, with strong computer and software application skills.
  • Excellent interpersonal skills and the ability to work in a team environment.
  • Demonstrated ability to set priorities.
  • A high energy level and excellent written and oral communication skills are essential.
  • Passion for health improvement.
  • Ability to work independently toward established priorities.
  • Ability to work productively and autonomously within an internal and or external mixed matrix partner environment.
Major responsibilities and desired results:
  • Assist in the identification of customer health education needs through health assessment activities.
  • Utilize Preventive Guidelines and general health and wellness strategies to achieve goals in the overall health of customers.
  • Perform research on relevant topics in health promotion and disease prevention, as required for specific customers.
  • Educate and refer customers on available health resources and CIGNA Medical Management programs as appropriate.
  • Provide 1:1 coaching to customers around their behavior changes to improve health status, reduce health risks and improve quality of life.
  • Assess readiness to change and implement actions to assist customers in reaching their goals.
  • Work with customers to establish health improvement plans, set personalized goals, and support customers in achieving those goals.
  • Collaboration and integration with team members such as nutritionist, pharmacist, behavioral clinician, MD, Health educators’, customer’s provider, as well as other internal and external matrix partners.
  • Empower customers with skills to provide enhanced interaction with their providers.
  • Provides suggestions for improvements and enhancements to wellness coaching programs based on data/experience.
  • Document interactions and interventions as directed.
  • Performs other related duties incidental to the work described herein.
  • Follow up with customers to ensure that program connectivity has been achieved and assess for educational and/or program referral needs.
  • Provide health and wellness education utilizing a multitude of medias including group. presentations, support group facilitation, creative use of media, newsletter contribution, etc.
  • Support the design and implementation of site events (i.e. open enrollment, biometric screenings, wellness committee facilitation, flu shot events, health fairs, etc.).
  • Collect and assess biometric data.
. Requirements

Minimum requirements:
  • Bachelor’s degree in Health Education, Health Promotion,
  • Minimum of 3 years experience in health and wellness field
  • Masters degree preferred,
  • Experience with direct customer communication (written and verbal).
  • Experience in health education and wellness coaching.
  • Experience conducting educational and support groups preferred.
  • Demonstrated experience and ability in providing superior customer service to organizations and individuals.
  • Working knowledge of wellness programming and individual engagement strategies.
  • Positive role model in demonstrating healthy behaviors.
  • Autonomous with the ability to succeed in an independent role.
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Cigna - 2 years ago - save job
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Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security....