Field Service Technician
Alfa Laval - Washington, DC

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Alfa Lava Inc, USA is looking for Field Service Technician in Parts & Service Division.

Field Service Technician The Field Service Technician provides 24/7 on call field service labor, trouble shooting and training at customer locations on the mechanical, electrical, and electronic components of decanters, high speed separators and heat exchangers to ensure reliable operation, optimum performance and efficiency. This includes performing preventive maintenance, emergency and warranty repairs, commissioning of new equipment, system audits and process troubleshooting. Also includes managing travel costs and operating expenses associated with field service visits to ensure Alfa Laval is an efficient field service provider.

Expectations & Responsibilities:

  • Trouble shoots and repairs mechanical and electrical equipment on Separators, Decanters and Heat exchangers
  • Installs, startup and shut down equipment in accordance to company and customer safety procedure in line with OSHA requirements.
  • Performs trial test runs when work is completed to insure performance rates and quality meet established specifications.
  • Documents equipment serviced and parts used which supports the invoicing process to our customers
  • Advises operators and customer line mechanics/maintained personnel of operating procedures for working safely around our equipment.
  • Performs preventive maintained service calls on customer equipment.
  • Assists customer maintenance personnel with technical and procedural troubleshooting techniques.
  • Assists and trains customer maintainenance and supervisory personnel on how to operate our equipment and perform maintenance tasks.
  • Travel 75-85%
Knowledge, Skills & Abilities of Successful Candidate:

  • Minimum Associates Degree (AS) with mechanical or electrical focus or technical / vocational training in mechanical or electrical with mechanical and electrical aptitude. Or Military training with a mechanical or electrical focus.
  • Experience in lieu of education: Minimum of two years Military experience with mechanical or electrical focus or demonstrated work related mechanical and or electrical proficiency
  • Customer service and sales orientation
  • Excellent interpersonal skills
  • Strong verbal & written skills
  • Ability to trouble shoot & solve technical problems and work independently
  • Team Player
  • Ability to lift heavy items and perform tasks requiring physical strength (climbing, standing, equipment use).
  • Exposure to varrying ambient temperatures.
Equal Opportunity Employer.

Alfa Laval is a leading global provider of specialized products and engineering solutions based on its key technologies of heat transfer, separation and fluid handling.

The company’s equipment, systems and services are dedicated to assisting customers in optimizing the performance of their processes. The solutions help them to heat, cool, separate and transport products in industries that produce food and beverages, chemicals and petrochemicals, pharmaceuticals, starch, sugar and ethanol.

Alfa Laval’s products are also used in power plants, aboard ships, in the mechanical engineering industry, in the mining industry and for wastewater treatment, as well as for comfort climate and refrigeration applications.

Alfa Laval’s worldwide organization works closely with customers in nearly 100 countries to help them stay ahead in the global arena.

Alfa Laval is listed on the Nordic Exchange, Nordic Large Cap, and in 2011 posted annual sales of about SEK 28 billion (approx 2.8 billion euros) The company has some 16,000 employees.

About this company
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What's it all about, Alfa? Alfa Laval is all about valves and other industrial processing equipment. The company is organized around...