IT Account Manager
International Capital & Management Company - St Thomas, VI

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The IT Account Manager is responsible for establishing and maintaining business relationships with internal and external customers using process performance indicators/metrics to ensure that projects are operating optimally. The Account Manager will work to meet customer requirements, as well as goals of on-time and on-budget project completion. The Account Manager will be able to successfully apply their experience and expertie in a broad range of project management tools to ensure the success of multiple projects.

Skills and Experience: Bachelor Degree in Business Administration, Management, or Information Technology desirable; 7 + years’ experience in project management and business requirements; 5 + years’ experience in a healthcare environment highly desirable; Excellent organization, verbal, written and presentation skills; Extensive use of Microsoft Office and project planning tools (MS-Project, Access, Outlook, Word, Excel, PowerPoint, Visio, SharePoint); Project Management certification (PMP) desirable; Strong organizational skills with the ability to track multiple priorities; Excellent customer service skills including knowledge/ use of customer satisfaction metrics