Line of Business: COMMUNITY BANKING DIV Job Category: Office / Administrative
/ Client Service Primary Purpose: Participate in daily operational function of
branch Teller being responsible for delivery of superior quality service while
adhering to corporate, regulatory, and audit guidelines. Provide timely and
efficient completion of client transactions while maintaining accurate records
and thorough proper handling of all monies assigned. Proactively participate in
the sales/quality referral process of the branch as directed by management.
Essential Duties and Responsibilities: Following is a summary of the essential
functions for this job. Other Duties may be performed, both major and minor,
which are not mentioned below. Specific activities may change from time to time.
1. Provide professional client service, which includes but is not limited to:
performing accurate transactions, greeting the client, smiling, using the
client's name during the transaction, and thanking each client for his or her
business. Refer clients to other branch personnel as needed. 2. Perform the
basic transactions of a paying and receiving teller such as accepting deposits
and loan payments, verifying cash and endorsements, cashing checks within limits
and obtaining further authorization when necessary, issuing money orders,
cashiers checks, and redeeming savings bonds. 3. Prepare individual daily
balance of teller cash transactions as well as other reports as necessary. 4.
Perform more complex transactions (with assistance as necessary) such as: a.
Coupon Collection b. Issuing Official Checks/Money Orders c. Large Commercial
Deposits d. Close Out Transactions e. Cash Advances 5. At the discretion and
direction of the supervisor, responsible for collecting his or her own cash
items. 6. Follow all operating procedures as outlined in Branch Operations
Manual (BOM). 7. Handle proportionate volume of work based on branch demands.
Required Skills and Competencies: The requirements listed below are
representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. 1. High School diploma or equivalent 2. Ability to
complete teller training in required time frame 3. Demonstrated ability to read,
follow written instructions and accurately complete written reports 4. Good
interpersonal skills 5. Ability to use office machines and perform basic
mathematical functions 6. Demonstrated ability to deliver good client service
and provide team support 7. Ability to complete Bank training program for Teller
8. Willingness to travel to accommodate temporary staffing needs as required 9.
Capability to lift a minimum of 30 lbs 10. Ability to speak fluent English
This is a 20 HR position
BB&T Human Systems - 11 months ago
BB&T Corporation (BB&T) is a financial holding company. The Company conducts its business operations primarily through its commercia...