Benefit Cosmetics - Evanston, IL

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Essential Duties and Responsibilities

-Customer Service-
· Customer is the number one focus
· Greet customers in 30 seconds or less
· Follow the 8 Step Magic Formula
· Maintain an enthusiastic floor presence
· Build and maintain good customer relationships
· Keep accurate and complete records in the Retail/POS system
· Safeguard and keep all customer information confidential
· Effectively communicate with customers and co-workers
· Ensure customer signs Boutique Salon Guest Book
· Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction

· Achieve daily/ weekly/ monthly individual service goals
· Maintain target services per hour
· Make product recommendations and hand over service customers to Beauty Artists at end of service

· Promote feel good/ fun and gossip free environment for customers and employees
· Build strong positive relationships and treat others with respect
· Be on time and ready to work all shifts
· Be passionate and tenacious
· Act professionally, ethically and with integrity
· Use good judgment
· Ensure that Boutique deposits are maintained in accordance with Benefit’s policies; required to go to bank and make deposits.
· Participate in inventory control
· Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
· Communicate inventory needs and concerns to Boutique Proprietor
· Properly and accurately register all sales
· Communicate training needs that will result in increased sales to Boutique Proprietor
· Ensure compliance with all Company and Boutique policies and procedures

Able to perform the following physical duties including, but not limited to:
· Continuous standing/ walking for 8 hours
· Unpacking and lifting boxes up to 30 lbs
· Continuous bending for 8 hours to perform body waxing services
· Stocking and filling shelves, drawers, and show cases
· Cleaning displays and Boutique
· Work in a fragrance filled environment
· Employees have physical contact with clients/ customers
· Maintain compliance with state board regulations
· Consistent and reliable attendance
· Operate POS system


· Maintain a valid state issued Aesthetician license; including any additional schooling needed as a requirement
· Proven strong service history
· Flexibility regarding work hours; ability to work nights, weekends, and some holidays
· Can initiate and manage change in a positive manner
· Comfortable and competent at make-up application
· Strong communication skills
· Adept at problem solving
· Flexible and adaptable to customer needs

About this company
81 reviews
BeneFit Cosmetics will make you look lovely, and for a good cause. The company, which donates a portion of proceeds to charity,...