RamSafe Dispatcher
VA Commonwealth Univ - Virginia

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The Administrative and Office Specialist III role provides career tracks for operational and administrative support specialists, such as fiscal technicians, human resource assistants, claims technicians, medical records technicians, procurement technicians, licensing specialists, customer services representatives, executive secretaries, administrative assistants, office supervisors, and facilities coordinators. Duties range from journey-level to supervisory level and may include compliance assurance, report writing, reconciliation of information or financial data, records management, scheduling, claims review and processing, data collection and analysis, research, inventory, budget management, personnel administration, and funds collections or expenditures.

Minimum Qualifications

Having knowledge of PTS's policies and procedures helpful. Excellent oral and written communication skills to interact with both internal and external customers. Ability to learn RideCell software systems. Communicating with sufficient clarity to be understood by others on the telephone, radio, or in-person. Possessing the ability to handle multiple incidents simultaneously, set priorities and function well under stress. Strong customer service skills and a professional attitude are required. Must be MS Office proficient and able to operate a multi-line telephone. Ability to resolve escalated customer driven issues. Possessing intermediate level typing skills. Must be able to successfully pass a background check. Considerable knowledge of VCU's mission helpful. Ability to effectively interact with diverse and all levels of personnel. Must be able to work varied shifts and days; holidays and weekends required.

Preferred Qualifications

Special Requirements

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