Senior Cloud QA Engineer, IT Job
VMware - Palo Alto, CA

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Posting Title Senior Cloud QA Engineer, IT About Us VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 400,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT through cloud computing. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group of people inspired by the opportunity to actively learn and contribute something back to the broader community. Connect with us at Why work for our Division VMware IT provides technology services and support, enabling efficiency, simplicity and productivity for internal business partners and external customers. The VMware IT organization provides two distinct, yet compatible functions. The IT team enables productivity and supports all employees; the organization additionally supports the company in its growth as the global leader in cloud infrastructure by developing and showcasing VMware products and technology. Working in tandem, these two functionalities reduce IT complexity and cost, both within VMware and for its customers. Job Description We are seeking a Senior Cloud QA Engineer with extensive experience working in a complex computing environment to join our cloud operations team. You will work as part of a team that provides operational support for systems and services in our cloud infrastructure environments. The Cloud QA Engineer will be responsible for writing and implementing test plans to validate pre-GA/GA code prior to implementation in production. The engineer will interact directly with internal QE and R&D teams as well as the cloud operations and deployment teams to ensure high quality deployments that will in turn ensure availability SLA’s are met.

  • Test execution, automation, coverage improvement and providing debug support
  • Coordinate with development and deployment teams for VMware virtualization product testing
  • Analyze risks, create risk-based Test Plans and implement test initiatives
  • Participate in design and code reviews
  • Coordinate with Cloud Operations team(s) for troubleshooting, maintenance, capacity management, and architectural design and deployment of next generation clouds
  • Participate in programs to deploy pre-GA products, and provide direct feedback to product management and engineering
  • Review entire environment and execute initiatives to reduce failures, and improve overall performance
  • Document architectures, procedures, and processes for use by other cloud operators
  • Keep up to date on VMware technologies
  • Apply innovative testing to further improve quality of products
  • Communicate technical dependencies and concerns/issues of implementations
Basic Qualifications:
  • Excellent oral and written communication skills; including documentation
  • Ability to handle multiple complex tasks, with tight deadlines concurrently
  • Ability to perform well in a dynamic environment, with on-time delivery
  • Demonstrate ability to use problem solving techniques such as root cause analysis to resolve issues
  • Demonstrate ability to write and present effective materials, including presentations, status reporting, technical diagrams and flowcharts
  • Ability to follow and adhere to policies, procedures and standards relating to Systems management
  • Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation
  • Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions
  • Require limited supervision and direction; drive results and set priorities independently
  • Ability to work an on-call rotation schedule
Preferred Qualifications:
  • 4+ years experience writing test plans and test automation
  • 2+ years hands on experience with VMware Virtual Center/vSphere or other VMware enterprise products
  • Expert programming experience using one or more structured languages (python/Java/C++)
  • Experience coding to product APIs
  • Knowledge of Red Hat, Centos, Ubuntu, and Windows operating systems Location Palo Alto, CA, US
Requisition Number 36086BR

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VMware is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and...