The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services. A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided. The PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures for billing and account management. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis. This position will also act as a PT Aide. The Aide assists the PT by setting up treatments for the patients, monitoring exercises, helping patients on and off equipment and other duties as assigned.
Entry Rate: $11.54
Benefits Eligible: Yes
Shift Details: Monday - Friday 8:00am to 5:00pm No weekend or holiday shifts.
Department: Salt Lake Clinic Physical Therapy
Additional Details: This position may help interpret. This position will start the first week in December.
Two or more years of customer service experience
Demonstrated good interpersonal, written and verbal communication skills
Hearing / Listening, Manual Dexterity, Seeing, Speaking
Must be able to lift 50 lbs. with or without reasonable accommodation
Physical Therapy aide experience
Experience in a professional office setting
Prior medical scheduling, registration and billing experience
Bilingual Spanish and English
Healthcare Provider CPR
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
Intermountain Healthcare - 21 months ago
Intermountain Healthcare is an internationally recognized system of 22 hospitals and a full range of medical services, multi-specialty...