Unemployment Compensation Claims Examiner
Government of the District of Columbia - Washington, DC

This job posting is no longer available on Government of the District of Columbia. Find similar jobs: Unemployment Compensation Claim Examiner jobs

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE 1000 and you may be required to pay an agency service fee through direct payroll deduction.

Duration of Appointment: 13 month term

Agency: Department of Employment Services

Number of Vacancies: Three (3)

Promotion Potential: No known promotion potential

Area of Consideration: Open to the General Public

Tour of Duty: Monday - Friday

8:30 a.m. - 5:00 p.m.

Opening Date: November 19, 2012

Closing date: November 29, 2012

Salary Range: $30,577 - $40,153

Pay Plan, Series & Grade: CS-991-5


Brief Description of Duties: This position is located in the Department of Employment Services, Workforce Development Bureau, Office of Unemployment Compensation, Benefits Division. Incumbent investigates, determines and adjusts fraudulent or erroneous payment cases. Reviews claims in which exceptions have been called by the Office of the Inspector General, the District Auditor, or by the General Accounting Office. Interviews claimants in developing erroneous payment cases and arranges for overpayment recovery through cash refund or adjustment against additional benefits due to the claimant. Reviews, investigates, develops, adjusts and adjudicates claims for over/under-payments, fraud and legal ramifications, and refers cases to the appropriate departmental for final adjudication and/or judicial review. Contacts employers to verify facts and to secure information surrounding separation issues needed to adjudicates claims. Determines that all statutory requirements relating to eligibility and entitlement for benefits have been met. Assists in the filing of appeals of both monetary and nonmonetary nature from employers as well as claimants. Serves as alternate in the OUC Call Center, One-Stop Operations and will provide assistance with resolution of non-monetary issues. Responds to general information inquiries on Unemployment Insurance. Performs other related duties as assigned.


Substitution of Education: Successful completion of a full 4-year undergraduate course of study in business or social science fields such as economics, finance, or public administration from an accredited college or university. However, in order to receive credit, applicants must submit official proof of educational attainment at the time of application.

General Experience: At least three (3) years of progressively responsible experience that demonstrates the ability to: (1) analyze problems to identify significant factors, gather pertinent data, and recognize solutions; (2) plan and organize work; and (3) communicate effectively orally and in writing.

Ranking Factors

Submission of Ranking Factors: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievements from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that include the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge. FAILURE TO RESPOND TO ALL RANKING FACTORS WILL ELIMINATE YOU FROM CONSIDERATION.

Ranking Factor #1: Ability to adequately communicate both verbally and in writing

Ranking Factor #2: Ability to read and understand pertinent laws and guidelines.

Ranking Factor #3: Ability to follow instructions and procedures.

Ranking Factor #4: Ability to use good judgment.

Priority Consideration

Displaced Employee Priority Placement: Eligibles for the District of Columbia's Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Information to Applicants

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Other Information: Until notice to the contrary, effective October 1, 2011, no freeze on within grade increases in is effect.

This position requires a criminal background check. Therefore, you may be required to provide

information about your criminal history in order to be considered for this position.

How to Apply

Posting Cancellation: A non-competitive selection of an eligible candidate from the Agency Reemployment Priority Placement Program (ARPP) or the District's Displaced Employee Program (DEP) will result in the cancellation of this announcement.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore a DC 2000 job application or online job application is required to be submitted.

Contact Information: All inquiries related to employment and job applications should be directed to HR Answers at (202) 442-9700

Where to Apply (Judiciary Square): D.C. Department of Human Resources (DCHR) Job Center located in the South Lobby at 441 - 4th Street, NW, Washington, D.C. 20001. All inquiries should be directed to HR Answers at (202) 442-9700.

Closing Statement

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer.

Job Offers: Official Job Offers are made by the Department of Employment Services, Office of Human Resources Only.

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