Senior Workers' Compensation Claims Specialist
Liberty Mutual - Anchorage, AK

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Advance your Claims career at Liberty Mutual - A Fortune 100 Company! "Helping people live safer, more secure lives" since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and the third largest property and casualty insurer in the U.S. based on A.M. Best Company's report of 2010 net written premium. Liberty Mutual Insurance also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of December 31, 2011, Liberty Mutual Insurance had $117.1 billion in consolidated assets, $99.3 billion in consolidated liabilities, and $34.7 billion in annual consolidated revenue. Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety. Liberty Mutual Insurance ( ) employs over 45,000 people in more than 900 offices throughout the world. Liberty Northwest is a Liberty Mutual Agency Corporation company and a member of Liberty Mutual Insurance. Liberty Mutual Agency Corporation offers personal and commercial insurance through independent insurance agents throughout the United States. Commercial lines products are offered through eight regional companies and Liberty Agency Underwriters, which provides specialty commercial products, including excess casualty and program business. Personal lines products are offered nationally under the Safeco Insurance brand. Liberty Mutual Surety provides nationwide contract and commercial surety and fidelity bonds. Are you looking for an opportunity to join a claims team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Northwest has an excellent claims opportunity available. As a Senior Workers' Compensation Claims Specialist , you will help people resolve problems and live safer more secure lives. You will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting the assets of the company. We offer variety in your position - in the people you interact with and the cases you handle. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.
        Please Note: Relocation assistance may be provided to qualified candidates who may require relocating to Anchorage, AK from out of State. Job Summary: Review, analyze and process moderately complex claims within assigned authority limits and consistent with policy and legal requirements to ensure the delivery of quality service to customers while protecting the assets of the company. Responsibilities: Reviews and administratively sets-up claims in software tracking system and writes or revises the brief description of loss to ensure that it accurately reflects the actual circumstances. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Determines and documents, during the investigation process, the potential for subrogation, identifying applicable tort feasors and promptly placing them "on notice" of claim; refers claims to subrogation group upon recognition of potential recovery. Evaluates claims for potential fraud and makes referrals to the Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Alerts underwriting, marketing and/or risk management regarding questionable risks encountered to ensure that potential hazards are clearly documented. May coordinate elements of litigation efforts, or assume direct responsibility for select litigation efforts for development purposes, associated with assigned claims to ensure a timely and cost-effective resolution; may attend trails as a company representative. Participates in the training of, and serves as a technical resource for, less experienced claims personnel. May participate in conducting Suit Committees, Roundtables, Arbitrations, Mediations and field investigations. Participates on ad-hoc catastrophe (CAT) teams to expedite claims processing and/or the 24-hour on-call service program. Performs other duties as assigned. Qualifications: BS/BA degree or equivalent work experience. Minimum of five years' experience in claims adjustment, general insurance or formal claims training. May be required to be licensed in states serviced. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims . Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following : 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Long-term care insurance

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        Liberty Mutual Insurance helps people preserve and protect what they earn, build, own and cherish. Keeping this promise means we are there...