Patient Services Representative II
MaineGeneral Health - Waterville, ME

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Minimum 1 year experience preferred
  • Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical staff. Greets and registers patients in a prompt, courteous and helpful manner.

    Answers telephones, takes messages, provides non-medical information and distributes calls.

    Prepares paperwork for patient visit, prompts patients for demographic and insurance data, explains

    consent form and obtains signature in accordance with consent standard. Discharges patient , collects

    co-pays and outstanding balances, schedules future appointments for follow-up care and forwards

    appropriate referral paperwork if indicated.

    Qualifications/Competencies :
    • Minimum of 1 year of relevant experience required.
    • High school diploma or general education diploma (GED) preferred ; p ost high school coursework in business and/or medical field preferred.
    • Proficiency in a suite of Microsoft Office applications
    • Billing/coding experience helpful, medical terminology preferred, accounts receivable/cash handling experience preferred.
    • Must have the ability to work independently, effectively manage time and use effective problem solving skills.
    • Must be able to manage multiple priorities .
    • Must be detail-oriented with strong organizational skills and the ability to multitask.
    • Must have confident and effective oral and written communication skills.

    MaineGeneral Health - 20 months ago - save job - copy to clipboard
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