Patient Care Coordinator
The Salvation Army - Fort Myers, FL

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Implements the Primary Care Clinic program according to policies and procedures set forth by Medical Department Procedural Manual, Salvation Army Operations Manual, and Employee "Workers Together” Manual; oversees and ensures certification as Agent of DCF, maintaining operations under all applicable rules and regulations, and OSHA guidelines; coordinates the provision of health care services within the Salvation Army Primary Care Clinic; provides medication management to clients within The Salvation Army residential programs; assists the licensed staff of the Medical Unit in the delivery of care to the homeless population of Lee County.

Performs initial clinic admission assessment to ensure patient meets eligibility requirements for Comprehensive Care Program and Healthcare for the Homeless Programs. Ensures Comprehensive Care Program admission documentation is complete and accurate prior to routing to Social Services Central Intake Clinician. Ensures client physicals are performed upon admission to Comprehensive Care Program; notifies case manager/counselor if physical is not done. Completes all required documentation for new patient processing including computer entry and new chart preparation (chart labels, etc.). Enters daily clinic reports and patient demographics into MS Excel spreadsheets. Updates accession log daily, provides clinical staff with updated chart identifiers and posts in confidential manner.

Processes client’s medical services received during the homeless clinic into Medical Manager. Creates timely computer generated laboratory requisitions to assist clinical staff and retrieve results. Accesses lab results via computer as directed by clinical staff; completes electronic laboratory tracking procedures. Processes medical records requests as directed by the health care provider (i.e., Physician, PA, ARNP) and/or clinical staff. Completes the Comprehensive Care Medical Tracking form and distributes to all appropriate departments. Schedules all clinic appointments to ensure compliance with all The Salvation Army program requirements.Ensures clients/case managers are notified of scheduled appointments and ensures all pertinent information is available to health care provider.

Maintains organized numerical chart organization of medical charts within the Medical Department according to agency protocol. Ensures all new lodge residents are screened for tuberculosis according to the Medical Department Policy and Procedural Manual. Ensures documentation of TB screening is maintained and delivered to appropriate departments. Reports all positive PPD results to Lee County Health Department with 24 hours of reading (weekdays); schedules clients with positive PPD for follow-up chest X-ray and notifies both client and case manager/counselor of appointment; follows up with department/client to ensure appointments are kept and client is screened; screens all positive PPD clients for appropriateness of isolation if indicated; reports any positive symptoms to physician for final determination.

Performs vein puncture to obtain blood for laboratory testing as ordered by physician; obtains urine, sputum, or other specimens as directed by physician; completes laboratory requisitions and ensures specimens are delivered to appropriate laboratory in a timely manner. Assists with screening clients prior to physician appointment, documenting height, weight, vital signs, allergies, pain assessment scale, and reason for visit; documents current medications if patient is a resident. Provides and documents discharge instructions to clients as directed by medical practitioner.

Ensures medications and lab specimens are stored at appropriate temperatures and packaging. Ensures laboratory controls are performed and documented. Assesses all clients presenting to clinic with medical complaints and refers to Clinic, Emergency Room, Family Health Care, or other health care providers as needed. Performs dressing changes and nursing procedures as directed by medical practitioner; documents all procedures in progress notes and distribute appropriately. Notifies ordering medical practitioner of any untoward reactions, conditions, or variations in patient’s condition and/or compliance to orders.

Assists Medical Services & Outreach Director with Orientation of Services Provided in the Primary Care Clinic for volunteers, students, or other approved persons. Assists with health screenings as directed by supervisor. Assists Medical Services & Outreach Director with compilation of statistics regarding clinic utilization, lab monitoring and all activities of clinic as required for reporting purposes; complete TB report within two working days at the end of The Salvation Army month.

Required Experience:
One year degree from an accredited technical or vocational school OR two years medical experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Additional Comments:
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.

Equal Employment Opportunity/Affirmative Action Employer

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Battling to provide social services, The Salvation Army is more than 4 million strong -- including some 3.4 million registered volunteers....