Retail Sales Associate
NewWave Link AT&T - Pine Bluff, AR

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Working as Retail Sales Associate, you will be responsible for providing an unmatched customer service experience at your retail location. Our Retail Sales Associates deliver an extraordinary experience to every customer by exercising consistent sales practices, customer service and operational excellence. If you’re ready for an exciting opportunity with a high performance sales team, you’re at the right place and we welcome you to apply for a GREAT DAY AT NEWWAVE!

Additional Responsibilities

Greet customers in a professional, friendly and timely manner, including answering phones and directing customer inquiries
Assess customer needs for Wired and Wireline products
Maximize transactions by selling a full range of products and services
Maintain knowledge of wireless products and services
Possess ability to thrive in an environment of constant change
Plan and maintain headcount for all responsible territory
Work with store management in opening, closing and operating the retail location
Assist with maintaining store appearance, back room, restrooms and individual work areas
Assist with all functions within the retail location
Assist with other tasks, duties or projects assigned by management.

Essential Duties and Responsibilities

· Continually develop sales abilities and product knowledge

· Build expertise on products and services by completing live and online training

· Stay up to date on new phones, product offerings and wireless technologies

· Ability to work a retail schedule including nights, weekends and holidays

· Meet sales and operational goals

Desired Qualifications:

Must be at least 18 years of age
High School Diploma or equivalent required
1 year of customer service experience
Sales experience is a plus
Familiarity with wireless terminology and AT&T Mobility systems preferred
Must be available to work mornings, evenings, weekends and holidays
Must be able to pass background screening, drug test and assessment

Benefits and Compensation will be discused later in the interview process.