Job Summary: Serves internal/external customers with regard to medical and dental readiness in a high-volume, dynamic call center while representing LHI in a courteous and professional manner. Receives inbound and places outbound calls in order to schedule a variety of specific medical and dental services in accordance with the customer's availability and contract guidelines.
- These positions are only open to current temporary employees in the Customer Service Department.*
Qualifications: High School Diploma or equivalent combined with a minimum of 2 years customer service experience or applicable military experience required. Prior military or call center experience a plus. Qualified candidates will possess excellent verbal, written and interpersonal communication skills, exceptional telephone etiquette and experience using Microsoft Office programs. Ability to move expediently through multiple applications while communicating with customers on the phone required. Database experience/education preferred.
National Career Readiness Certificate preferred.
Please note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens.
Number of Openings : Five
Applications will be accepted until 5:00 p.m. CDT on Tuesday, January 15, 2013.
LHI is an Equal Opportunity/Affirmative Action Employer.
Logistics Health Incorporated - 23 months ago