Spa Facilitator
Mandarin Oriental - Washington, DC

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The Spa Facilitator is responsible for, but not limited to, the overall spa and fitness staff tidiness and appearance.

JOB FUNCTIONS:

  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
  • Keep work area clean and neat at all times.
  • Must follow all Standards Operating Procedures as taught by legendary trainers, Treatment Manager or Spa Operations Manager.
  • To ensure that a high standard of service is maintained throughout the Spa.
  • Assist in the operations of all spa departments as required:
    • Front Desk
    • Spa Retail Area
    • Relaxation Area
    • Sluice Area
    • Fitness Center
    • Spa treatment rooms
    • Report dysfunctional equipment to Spa Operations Manager
    Candidates must be available to work a flexible schedule to include weeekends, holidays and evenings.

    Candidates must be able to lift/push/pull/carry up to 40+ lbs. occassionally; be able to stand/walk for extended perioods of time.

    Preference will be given to those with previous spa experience.

    Mandarin Oriental - 2 years ago - save job - copy to clipboard
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