Salesforce Administrator
MaxPoint Interactive - Morrisville, NC

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Job Description

The Salesforce.com Administrator will be responsible for leading the scoping, ongoing administration and training on applications implemented on the Salesforce.com platform. The database is used by the organization to track the sales pipeline and marketing funnel activities. This position will work closely with various business teams to create and build functional operational support through the Salesforce application.

Responsibilities

Manage and perform basic administration of MaxPoint’s Salesforce.com instance
Regularly perform database de-duping and cleanup procedures
Manage ongoing support requests and administrative needs of users
Develop reports, dashboards, and processes to continuously monitor data quality and integrity
Optimize user experience of Reports, Dashboards and Content areas
Develop training plans, materials, and documentation for database users, keep materials up-to-date, coordinate new user and ongoing training sessions worldwide
Develop and communicate a schedule for future database releases/enhancements
Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources)
Assist users with report design and management
Define, communicate, and manage a change management (release) process to develop and implement new applications and updates to existing applications
Work with various functions and end users to identify, document, and communicate standard business processes as they related to the database
Work with management to identify new and creative opportunities to leverage the database to support additional business processes or functions
Integrate web and online initiatives into the database
Manage outsourced implementation partners as well as MaxPoint's ongoing relationship with Salesforce.com

Preferred Skills

Proven ability to administer Salesforce.com
Salesforce.com Administrator Certification preferred
Data manipulation and cleaning
Excellent project management skills
Understanding integration scenarios and design
Strong documentation and training skills
Excellence in providing user support
Strong analytical, strategic thinking and problem solving skills
Ability to effectively communicate with organizational personnel to define problems and present solutions at all levels of the organization
Strong interpersonal, presentation, written and oral communication skills
Ability to translate customer requirements into specifications
Proficient in data manipulation (Excel, Access, FileMaker Pro)

Qualifications

BA/BS from an accredited university
2+ years’ experience administering and configuring Salesforce.com
Visualforce/Apex experience required

What’s In It for You

MaxPoint offers a generous benefits package, including company-paid premiums for employee and family health, dental, and vision coverage; a company-contributed flexible spending account for eligible medical expenses; a 401k; paid vacation; and holidays. Additional benefits include optional employee-paid life insurance and AD&D, voluntary long-term disability, and an employee-contributed flexible spending account for eligible medical and dependent-care expenses.

About MaxPoint

MaxPoint’s retail advertising platform drives in-store traffic for retailers, brands, and multi-location business owners. The company’s Digital Zip® technology delivers the most effective and scalable hyperlocal online campaigns. MaxPoint can pinpoint qualified customers interested in purchasing a product with more precision than using traditional zip codes, ultimately offering accurate neighborhood-level targeting with national reach and local results. Founded in 2007, MaxPoint has offices in New York, Chicago, Los Angeles, Atlanta, Bentonville, Cincinnati, Austin, and Raleigh.

MaxPoint Interactive - 17 months ago - save job - block
About this company
MaxPoint’s retail advertising platform drives in-store traffic for retailers, brands, and multi-location business owners. The...