Delinquency Control Specialist Part Time
Pentagon Federal Credit Union - Barrigada, GU

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We have an immediate opening for a part-time Delinquency Control Specialist.

  • Reviews delinquent accounts to determine actions to be taken and initiates appropriate follow-up activity, maintaining on-line chronological records of all facts, information developed and actions taken.
  • Determines reason for delinquency and establishes an equitable payment arrangement enlisting the cooperation of the member, tracking member
  • 's compliance to revised payment schedule. Counsels and assists members in the reduction and elimination of delinquent loan accounts. Provides in-depth productive and remedial financial counseling needed. Analyzes information in the member's record, decides what action will be taken and selects a method for effecting that action.
  • Contacts third parties such as relatives of the delinquent member, employers, personnel officers, creditors, or credit bureaus for the purpose of determining whereabouts of the member.
  • Performs skip tracing activities as necessary.
  • Prepares extension agreements and legal documents for refinancing of delinquent loans after receiving appropriate approval.
  • Takes appropriate action to repossess vehicles with authorization of Unit Supervisor, following proper notification procedures.
  • Maintains records of all daily activities and reports to the Unit Supervisor.
  • Processes writs of attachments on members
  • ' funds of deposit. Special Requirements : Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. One to two years' work experience as a collector required, preferably at a financial institution.
  • Understanding of preventative, productive and remedial financial counseling, required.
  • Strong oral and written communications skills required.
  • Availability to work overtime periodically.

We can offer you:
  • Challenging intellectual environment that requires both individual contribution and team collaboration.
  • Company paid short- and long-term disability coverage.
  • Company paid life insurance.
  • Generous education assistance program.
  • Flexible Spending Accounts for out-of-pocket medical and dependent care expenses.
  • Immediate enrollment in 401(k) plan with company match (100% of first 4% you contribute) after 6 months on the job.

No security clearance is required. You must be bondable and pass a credit check.

We are proud to be an equal opportunity employer: m/f/v/d

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