WorkFirst Program Specialist (DP84) 01353 (TR)
State of Washington - Seattle, WA

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Department of Social & Health Services (DSHS)

Our Vision is: Safe, healthy individuals, families and communities Our Mission is: The Department of Social and Health Services will improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships. Our Values are: Excellence in Service Respect Collaboration and Partnership Diversity Accountability The Department of Social and Health Services (DSHS), Economic Services Administration (ESA), Community Services Division (CSD) is recruiting for two (2) WorkFirst Program Specialist positions in the Rainier Valley CSO located in Seattle.

These positions provide case management and financial services to parents applying for or receiving WorkFirst assistance and/or Temporary Assistance to Needy Families (TANF).

Duties:
The duties include but are not limited to:
Providing case management to TANF/WorkFirst clients on an on-going basis in order to promote and assist clients in achieving economic self-sufficiency;
Develop Individual Responsibility Plans (IRP);
Reviews, plans, monitors, and evaluates clients needs, activities, and progress;
Refer clients to contractors, other agency services, community organizations, or CSO social workers for assessment or specialized services;
Determine each client's eligibility and appropriateness for Diversion Cash Assistance through evaluation of current or potential income sources including child support, employment and other financial alternatives.
Develop, revise, monitor and update client IRP which constitutes the basis for a client's participation in WorkFirst and outlines the services and activities required for the client to move toward self-sufficiency;
Provide support services to TANF clients in their efforts to obtain employment, their success in achieving employment, and their efforts to improve their employment status;
Identify, analyze client's circumstances, abilities and refer to community resources and WorkFirst contractors to remove barriers to employability; or when appropriate, refer clients to WorkFirst Social Workers for assessment or specialized case management, or clients claiming DCS Good Cause to WorkFirst Social Workers.

Qualifications:
REQUIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: One year of experience as a Financial Services Specialist 3 or equivalent experience determining eligibility for social or financial services programs. DESIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:

Use of eJAS to manage caseload. Keep components current and accurate, and maintains the highest level of full time WorkFirst participation possible.
Duties require extensive and specialized financial knowledge as well as ability to interpret public laws and policies and ability to make independent decisions. To effectively carry out the duties of this position, incumbent must possess communication skills both oral and written.
Maintain comprehensive knowledge of the WorkFirst rules and program and consults WorkFirst Manual when questions arise.
Ability to defuse a potentially hostile situation.
Willingness and ability to work beyond the regular work shift.
Ability to work in an environment of change.
Input and receive data on multiple automated systems, maintain confidentiality of automated client data.
Execute ACES processing alternatives to support payment accuracy and data integrity.

Supplemental Information:
SPECIAL NOTE: A background check is required . Background checks, are required for employees and applicants considered for selected positions within DSHS. Employees/applicants will be required to sign a release authorizing the background check. Failure to do so shall disqualify the applicant from employment in these positions. Information obtained from background checks will not necessarily preclude employment.
NOTE: This position is covered by a union security provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the Washington Federation of State Employees, or pay other representational fees within the first 30 days of employment.

SPECIAL NOTE: Attention to detail is important to the successful completion of your application for this position.
  • Carefully review your application before submitting.* HOW TO APPLY : To be considered you must apply online at www.careers.wa.gov . Use reference number 01353 when searching for the job announcement. The information provided in your application must support your selected answers in the application questionnaire. All answers are verified and documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. A thorough reference check will be conducted for final applicants.
If selected for an interview, you must bring proof of your highest level of education completed. The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5804. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. If you have specific questions regarding this position (DP84 & XM30) , please call Kendrick Stewart 206.760.2333.

If you have questions on how to apply or are experiencing application issues, please contact the recruiter at esarecruiters@dshs.wa.gov

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