Assoc. Dir., Weddings and Special Events
Pelican Hill Resort - Newport Coast, CA

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Ability to create inspirational and unprecedented experiences

2 – 3 years previous of hotel catering or conference services experience.

Excellent reading, writing and oral proficiency in the English language.

Strong selling and interpersonal skills.

High level of creativity.

Excellent communication skills.

Job Description:
The primary responsibilities of the Assoc. Dir., Weddings and Special Events include:

The ability to actively solicit and secure catering business from various sources of leads.

The ability to achieve yearly personal sales booking goals.

The ability to follow-up on all inquiries and maintain a good relationship with all departments in the hotel.

The ability to respond to all telephone and walk-in inquiries regarding catering space.

The ability to maintain an active trace/follow-up system on all personal sales calls.

The ability to coordinate proper utilization of function space to yield maximum revenues.

The ability to conduct tours of the property with meeting planners and potential clients.

The ability to negotiate with clients and achieve maximum revenue/ profit while satisfying client needs.

The ability to comfortably entertain appropriate clients.

The ability to finalize all bookings maximizing all revenue potential by up-selling in all revenue producing areas.

The ability to develop creative and attractive menu presentations for potential clients.

The ability to keep Director of Catering promptly and fully informed of all unusual matter so prompt corrective with other departments to ensure quality of guest satisfaction.

The ability to attend and participate in all required meetings.

The ability to prepare a monthly booking report.

The ability to be fully versed in all banquet space, facilities and capabilities of competitive market.

The ability to review all function space with the Banquet Manager and Head House attendant in regards to any requirements for a group function.

The ability to provide input on the marketing plan and budget.

The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.

The ability to respond properly in any hotel emergency or safety situation.

The ability to perform other tasks or projects as assigned by hotel management and staff.

The ability to assist in the day-to-day management of the wedding sales operations.

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