To support the Outpatient Care Center, Centralized Department and patient by providing a variety of services such as: patient/department support, registration, information processing, database management/maintenance, materials/inventory management, education/development and unit-specific tasks.
High school diploma or equivalent. Completion of formal business/medical training preferred. Completion of BA training program required. Certified Healthcare Access Associate (CHAA) certification preferred.
At least 3 to 6 months experience as a Unit Secretary or equivalent experience. Computer experience - knowledge of windows environment. Previous customer service experience required. Medical office experience preferred.
Bloodborne Pathogen Category II
Employees in this job description are not expected to have contact with bloodborne pathogens but MAY have exposure to bloodborne pathogens and as such they are required to be oriented and annually trained under the Federal Occupational Safety and Health Administration's Bloodborne Pathogen Standard (CFR 1910.1030)
Effective communication and writing skills - ability to articulate and use proper spelling and grammar. Effective interpersonal skills to work with co-workers and other staff members. Working knowledge of hospital business office billing procedures preferred. Knowledge of state requlatory requirements regarding charity care. Effective critical thinking skills, e.g., analytical, problem - solving, decision making, prioritizing, time management, etc. Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure. Ability to read, write, speak, and understand English, Typing/keyboarding 25 - 30 wpm at a minimum.
Administrative and/or functional supervision from the BA Supervisor and/or Clinical Shift Supervisor, and/or Manager, Registrar in Charge and/or designee.
Exposure to normal office hazards. Potential for exposure to blood, body fluids, and other potentially infectious materials. Varying noise levels. Assisted lifting, pushing, or pulling of up to 50 - 150 lbs. occasionally with frequent lifting and carrying of up to 25lbs. Frequent standing, walking, sitting, reaching, filing, typing, and photocopying, Occasional stooping, kneeling, and crouching. Constant talking and listening.
Valley Health System of Ridgewood, NJ - 17 months ago