Rework Operator (1st Shift)
Garmin - Olathe, KS

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POSITION SUMMARY:
Work in one or more vital areas of Customer Repair to maintain Customer Unit compliance in Receiving, Shipping and Repair. Rework returned or defective product by applying Engineering Change Orders and ensuring that units conform to their Bill of Materials.

ESSENTIAL FUNCTIONS/TASKS:
Receive product onto the Customer Repair system which includes sorting and opening customer product and receiving units into Oracle and MS Access

Operate standard test equipment and conduct functional, operational and environmental tests on products

Exchange of consumer and marine products which includes transferring customer data and corresponding with the customer through a typed Service Report

Ship Product which includes weighing, packaging and boxing product and processing units into Kewill database

Compliance with HRD-003 (Garmin’s Attendance Policy)

Compliance with DOT (Department of Transportation) requirements

OTHER RESPONSIBILITIES:
Perform other work-related duties as assigned

Due to the level of training necessary to be successful in this position, successfully hired associates are not eligible for job transfer for a minimum of one year from their date of hire

Qualifications

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
High School Diploma or GED

Must possess a high degree of dexterity and eye coordination to allow manipulation of buttons, switches, hand tools and knobs on delicate equipment, products and parts, in the

Must be detail-oriented and have the ability to maintain accuracy in a fast paced environment

Ability to prioritize, handle multiple tasks, and remain flexible to meet department demand

Demonstrated strong and effective verbal, written, and interpersonal communication skills

Must be team-oriented, possess a positive attitude and work well with others

Must have excellent attendance

Must possess a strong mechanical aptitude with an attention to detail

Must possess the ability to lift up to 55 lbs to effectively perform the essential functions of this job description

Must be able to stand, sit, and/or twist for extended periods of time and possible standing for an entire shift

Demonstrated effective and accurate data entry experience

Strong experience and aptitude with computers

DESIRABLE QUALIFICATIONS:
Previous soldering experience

Previous computer experience including Microsoft Access, Word and Excel

Fast typing speed

Ability to speak and understand foreign languages

Previous customer service experience (face to face and over phone)

EOE/AA

Job

Manufacturing/Customer Repair

Primary Location

USA-KS-Olathe

Organization

Garmin International, Inc.

Schedule

Full-time

Job Class

Non-exempt

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