Beauty Advisor
CVS/pharmacy - Tucson, AZ

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General Summary:
The Beauty Advisor is responsible for driving sales while creating a positive shopping experience.

Essential Functions:
1. Customer Service/Sales Building

  • Greet all customers who enter the department using Eyes, Hi’s and Help at all times
  • Develop relationships with customers to promote repeat visits and build sales
  • Assist customers with questions, problems, complaints; maintain customer confidentiality
  • Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs
  • Suggest additional products and services to customers (Up selling)
2. Operations

  • Assist in training new cosmetic crew members
  • Complete all necessary training and certifications for the Beauty Advisor position (Aim certification/Vista, SMDI and SMDII), educate self on products regularly
  • Obtain all communication relative to the department from Store Manager
  • Complete “Beauty Care Department Walkthrough” on a weekly basis (cosmetic category review)
  • Organize and order Beauty supplies
  • Give feedback regarding the category to Manager and Beauty Advisor Coordinator
  • Follow all Loss Prevention measures
3. Merchandise/Presentation

  • Lead and participate in cosmetic planogram team, ensure correct versions
  • Perform ordering procedures in the cosmetic category based on Area/Region guidelines (AIM)
  • Assist Store Manager in ordering promotional merchandise, order product for seasonal times of they ear based on Region/District trends
  • Process all product received for the cosmetic department, work overstock, remove old non-regularly carried product for return or markdown, re-merchandise, pull and process damages as needed
Marginal Functions:
  • Perform all front store functions as directed by the Store Manager

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