Program Manager, Examination Oversight
Consumer Financial Protection Bureau - Washington, DC

This job posting is no longer available on Find similar jobs: Program Manager jobs - Consumer Financial Protection Bureau jobs

Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) – a groundbreaking organization solely devoted to the economic strength and vitality of American Families? Do you want to challenge yourself and others? If you answer "Yes", then we have a career for you! CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation. Be one of the founding members of an agency that will make a difference in the lives of everyday American families!

This position is located in the Consumer Financial Protection Bureau (CFPB), (Office of Supervision Examinations). This organization is responsible for conducting examinations of large bank and non-depository financial services companies to assess compliance with the requirements of Federal consumer financial law and correct violations through supervisory action; obtain information about the activities and compliance systems or procedures of these entities; and detect and assess risks to consumers and to markets for consumer financial products and services. The Office is part of the Division of Supervision, Enforcement and Fair Lending, which is also responsible for investigating potential violations of Federal consumer financial laws and bringing formal actions to enforce federal consumer financial laws in proceedings before administrative law judges or civil actions in federal court. The Division also bears the important responsibility of examining supervised entities for compliance with Federal consumer financial laws which ensure fair, equitable, and nondiscriminatory access to credit and correcting any violations through supervisory or enforcement actions as well as appropriate referrals to the U.S. Department of Justice.

This position is being filled under CFPB's excepted service authority.

Appointments under this authority will be made in the excepted service and do not convey competitive status.

Employee may be subject to a two-year trial period.


Background investigation

U.S. Citizenship DUTIES:
The following are the duties at the 71 level. (Equivalent to the GS- 15) . If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

The major duties of this position include:
Oversees the CFPB HQ report and letter review and examination report/supervisory letter production, including distribution of documents for review for all HQ stakeholders.

Collaborates with SEFL management to determine whether concerns discovered during examinations or reviews are resolved through supervisory or enforcement action.

Oversees and coordinates the development and updating of general examination/supervisory review procedures and templates, including the Supervision and Examination Manual.

Oversees the development, implementation, and coordination of a quality control program to ensure that examinations and supervisory reviews are conducted in accordance with CFPB policies and procedures.

Oversees and coordinates formal HQ Supervision communications with field staff and external stakeholders.

Collaborates with senior leadership and policy professionals across CFPB to develop a Bureau-wide industry strategy to protect consumers.

Oversees the coordination of overarching HQ and regional operations activities including reporting, budget, human capital, facilities, IT, and contracting needs.

Oversees the collaboration with appropriate staff in the Office of the Chief Operating Officer to identify, coordinate and resolve Supervision-wide procurement, IT and facilities needs and issues for HQ and the regions.

Supervises a subordinate workforce. Plans work assignments on a strategic, multi-year basis. Ensures work is evenly distributed and accomplished in accordance with established and emerging policy and practice.

Follows all Federal and Bureau requirements regarding Records Management, Privacy, FOIA, Transparency, Ethics, and Procurement. Attends and participates in all mandatory training or Bureau events.

Performs other duties as assigned.

You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the job questionnaire.

Education may enhance the skills required for this position; however, education may not be substituted for experience at this level.

Specialized Experience for the CN- 71 level:
To qualify at CN-71, you must have one year of specialized experience at or equivalent to the CN-60 level in the Federal service. (The CN-60 level is equivalent to the GS-14 level.) For this position, specialized experience is experience planning, organizing, and directing activities related to the policies, procedures and quality control of the bank and/or nonbank supervision process.

Specialized Experience for the CN-60 level:
To qualify at CN-60, you must have one year of specialized experience at or equivalent to the CN-53 level in the Federal service. (The CN-53 level is equivalent to the GS-13 level.) For this position, specialized experience is experience monitoring, coordinating planning, or organizing activities related to the policies, procedures and quality control of the bank and/or nonbank supervision process.

The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis. HOW YOU WILL BE EVALUATED:

Your application includes your:
1. Resume,
2. Responses to the online questions,
3. Required supporting documents;
4. Cover letter (optional).

Note: If a cover letter is submitted, it may be used to assess your qualifications.

We use a multi-step process to evaluate and refer applicants:
1. Minimum Requirements : Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.

2. Rating : Your application will be evaluated against your responses to the occupational questionnaire. You may also be further evaluated using additional assessment processes.

Your application will be evaluated in the following areas:
Knowledge of bank and/or nonbank supervision processes and procedures.

Ability to coordinate and monitor overarching operations including reporting, budget, and contracting needs.

Interpersonal skills, including the ability to establish and maintain effective working relationships in meeting and dealing with executives, supervisors, managers, employees, private sector representatives and others; and demonstrated ability to make high-level presentations to senior management officials of the CFPB, other agencies, financial services industry, as well as to consumer and professional groups.

Knowledge and skill to plan, organize, assign, and monitor the work of a subordinate staff to ensure efficient, effective, and timely completion of assignments.

Written communication skills.

Ability to develop, implement, and coordinate a quality control program.

Category rating procedures will be used to rank and refer eligibles. Based on your responses to the online questionnaire, you will be assigned a score. Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category.

Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official. Your resume will be among the factors used in setting your pay, should you be made an offer of employment. Please ensure that it fully describes your experience as it relates to the position for which you are applying.

3. Referral : If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here .

Our comprehensive benefits are among the most generous in the federal government. They include:

Challenging and rewarding work benefiting American consumers

Opportunities for development and advancement

Extremely competitive salaries

Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs

Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB

Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year

Accelerated annual leave accrual rates for non-executive staff and an increased annual leave carryover ceiling as compared to other federal agencies

Public Transit Incentive Program (PTIP)

Employee Assistance Program (EAP)

Emergency Child Care Access (Contracted Service)

Alternative Work Schedule and Telework access

The CFPB offers its own FSA Program. As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program. You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency. In addition you will have until April 30 th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited. Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account. If you have questions please contact FSAFEDS at 1-877-FSAFEDS. OTHER INFORMATION:

We may select from this announcement or any other source to fill one or more vacancies.

This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.

All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.

If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.

Relocation expenses will not be paid.

Ethics: CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB. CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the CFPB ethics regulations and a summary of the regulations at Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at

About this company
17 reviews