Job Title: Sephora Operations Product Consultant
- Oklahoma City, OK---Penn Sq Mall, 02682
As the Operations Product Consultant inside JCPenney's SEPHORA store, you will provide SEPHORA customer service, product expertise, and friendly, knowledgeable service to all customers. Participate in creating and maintaining the SEPHORA store appearance according to SEPHORA concepts
Your responsibilities will include:
- Greet all customers with enthusiasm; provides courteous, knowledgeable service to customers; determine customer's needs and suggest products to meet their needs
- As a team member, assist in maintaining SEPHORA's merchandising concepts at all times, assist in maintaining standards of cleanliness and organization within assigned zone; Drawers, Price postings, Product lists. Participate in replenishment, inventory control, and assist in the maintenance of SEPHORA's animation and events
- Be the "expert" in assigned product zone, communicate zone floor coverage needs to Beauty Supervisor or Beauty Manager.
- Ensure that product knowledge training is successfully completed; actively pursue additional product knowledge, as needed.
- Observe and report customer response to product items to Beauty Manager or Beauty Supervisor, as assigned.
- Be knowledgeable of special events/animations within SEPHORA; assist in the maintenance of animations and events.
- Be knowledgeable of cashier functions and duties.
- Monitor and participate in programs to reduce shrinkage.
- Ensure compliance with all JCPenney and SEPHORA policies and procedures.
Compensation and Benefits:
- 1 - 3 years in retail service industry
- Excellent customer service and communication skills
- Basic math skills
- High school graduate
- Proficiency in a foreign language desirable
- Cosmetic experience desirable
JCPenney offers a very competitive bonus plan and hourly salary. Our comprehensive benefits package includes healthcare, dental, 401k savings plan, vacation days, JCPenney merchandise discount, and many other programs to meet the needs of you and your family.
A century-old name in retailing, J. C. Penney is reinventing itself to modernize its iconic but sagging department store business. The...