Senior Assistant: System Engineering
AppLabs 16 reviews - Arlington, VA

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Essential Job Functions Assists in the distribution of pre-bundled software and hardware in accordance with standard processes using standard tools and scripts. Assists in the maintenance of existing systems using pre-determined solutions in accordance with standard operating procedures. Monitors systems in accordance with standard procedures; reviews information to identify issues; investigates and resolves matters of significance based upon standard scripts or procedures. Executes scripts to diagnose system performance. Identifies concerns and escalates as appropriate. Troubleshoots routine issues based upon pre-determined solutions in accordance with standard procedures; develops appropriate course of action and escalates as appropriate. Qualifications Basic Qualifications High school diploma or G.E.D. One or more years of technical training in computer science or related field preferred Two or more years of experience in computer related environment Experience working with computer hardware, operating system software and desktop applications Other Qualifications Interpersonal skills to interact with customers and team members Basic analytical and problem solving skills Basic communication skills to communicate diagnosis, technical support and resolution of systems issues Ability to work in a team environment CSC is an Equal Opportunity Employer M/F/D/V
About this company
16 reviews
Apple has an "i" for revolutionary technology. Since its release, the company's iPhone has spurred a revolution in cell...