Intermountain Healthcare - Salt Lake City, UT

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The Registrar is often the first person our patients meet on their arrival to the hospital and is crucial to creating a positive experience. By providing exceptional customer service, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information. They articulate billing process information and discuss insurance benefits, cost estimates and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any. By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit. Registrars impact patient’s lives every day and truly make a difference to those they serve.

Entry Rate: $11.54
Benefits Eligible: Yes
Shift Details: Must be able to work days. Shift start and end times may vary due to patient census.
Department: Outpatient Clinic
Minimum Requirements

Must have one or more years of customer service experience

Intermediate skills with word processing and Windows navigation

Ability to type 30 WPM (words per minute)

Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions

Good communication skills

Physical Requirements

Hearing / Listening, Manual Dexterity, Seeing, Speaking

Preferred Qualifications

Bilingual in English and Spanish

Call center experience highly preferred

Medical office experience

Experience working registration for a medical office

Medical terminology

Please Note
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.

All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V

About this company
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Intermountain Healthcare is an internationally recognized system of 22 hospitals and a full range of medical services, multi-specialty...