Research Analyst
InfoTrends - Weymouth, MA

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InfoTrends is a strategic consulting firm for providers and users of business communication technologies and services. We deliver the key research, analysis, forecasting, benchmarking and strategy recommendations to make a competitive difference in our client’s businesses.

We currently have an opportunity for someone with 3-5 years industry experience to provide information to clients on trends within the document outsourcing industry, particularly related to on-site and off-site printing, mailroom management, document scanning, archiving, and document-related business process outsourcing. This position is located in our office in Weymouth, Massachusetts.

Primary responsibilities include:

  • Perform primary and secondary research and provide competitive analysis on service providers and market trends within the document outsourcing realm
  • Assume a set of clients as primary analyst, providing proactive client care and inquiry response service, including visits to client sites and telephone/e-mail contact
  • Assume responsibility for producing an agreed-upon set of service deliverables including news analysis, event analysis, trend analysis, market forecasting and forecast analysis
  • Assist in providing clients with strategic advice to help them succeed
  • Participate in custom consulting engagements
  • Travel to trade shows to monitor technology trends and meet with clients, prospects, and key players
  • Assist in acquiring new clients and retaining current clients

The ideal candidate has some research and analysis experience within the document outsourcing space; excellent analysis and strategic thinking skills; strong written & verbal communication skills; strong computer skills particularly with the Microsoft suite; the ability to handle multiple tasks; and the ability to work effectively at all levels of the organization.

InfoTrends offers a friendly learning environment where hard work, integrity, innovation and a genuine desire to make a difference are valued. If you are interested in this exciting opportunity, please forward your resume and salary requirements.

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InfoTrends is an Equal Opportunity Employer