Wardrobe Specialist (Sales Associate)
St. John Knits - Aurora, IL

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Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management
  • Demonstrates the Relationship Selling Skills from The St. John Experience: The Client program to actively develop new clients and further develop existing client relationships
  • Demonstrates behavior that reflect the Guiding Principles
  • Maintains client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
  • Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends
Promotes and supports the St. John customer loyalty programs
Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers and management team
Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
Understands and performs all POS functions accurately, professionally and within Company guidelines
Has a strong knowledge of the alteration process and fitting a client for alterations
Assists in merchandising and maintaining the appearance of the store according to St. John standards
Maintain store, lunchroom, stockroom and bathroom to Company standards
Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
Actively contributes to non-selling activities and loss prevention initiatives
Demonstrates high level of quality in work, attendance and appearance
Actively participates in Monthly Touch Bases and follow-ups
Attend all required Store Meetings
Maintains standards of cleanliness and organization
Adheres to all Company Policies & Procedures
Adhere to Timekeeping procedures
Adhere to local, state and federal laws

Client focused
Goal-oriented; driven to be successful
Excellent communication (written, verbal and listening)
Highly collaborative team player
Displays professionalism
Honest and has integrity
Positive, optimistic and demonstrates excitement for what they do
Embraces change
Solution oriented

· 2-3 years sales experience in a luxury brand retail store
Understands the luxury client
Loyal client base or experience with clienteling
· Worked in a clienteling environment and has built a loyal client base
Ability to work varied hours: nights, days and weekends to support the business needs
apply: Please send resume
s to sjk052@sjk.com

St. John Knits - 11 months ago - save job - block
About this company
13 reviews
The patron saint of tailored attire, St. John Knits International has clothed some of the nation's most couture-worthy women, including...