Event Manager
Mazzone Hospitality - New York

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Position: Event ManagersJob summary: To serve as supplemental support to Banquet Managers position by managing high volume days. Maximizing client satisfaction and the company's profitability as well as ensuring all aspects are in accordance with Mazzone Hospitality standards are required.Qualifications MINIMUM: Two year undergraduate degreeMinimum one year experience as banquet captainKnowledge of banquet equipment, it's uses and care for such equipmentAbility to satisfactorily communicate with clients, guests, management, co-workers and staff to their understanding, verbally and/or written DESIRABLE: Four year undergraduate degree with a concentration on Hospitality, Event Management, Hotel or Food and BeverageSupervisory experience in Food and BeverageSkillsAbility to enforce Mazzone Hospitality standards, policies and procedures with all banquet staffAbility to prioritize and organize work assignments; delegates work accordinglyAbility to direct performance of banquet staff and follow up with corrective guidance where neededAbility to motivate banquet staff and maintain a cohesive teamAbility to evaluate performance of staff and then proactively approach banquet manager(s) with training recommendations or concerns Ability to be a clear thinker in pressure situations and exercise good judgmentAbility to focus attention on details, speed and accuracyAbility to maintain confidentiality of event clientsAbility to work with minimal supervisionEssential Duties and Responsibilities Including, but not limited, to the following: 1. Ensures that function rooms and bars are set-up in accordance with customer satisfaction by supervising set-up staff and inspecting function room.2. Conducts function review with customer; adjusts specifications as necessary and performs follow-up to insure all details are correct.3. Communicates with banquet chef continuously in a courteous and professional manner, relaying all pertinent information of each banquet function and coordinates the timing of the event in regards to food4. Assures proper sanitation and hygiene techniques with staff.5. Insures the timeliness of all banquet activities.6. Inspects function rooms regularly to ensure the room is maintained and in excellent condition at all times.7. Follows and enforces initiatives of training department8. Ensures smooth service of event as laid out on the function sheet generated by sales department.9. Monitors service and teamwork on a regular basis and counsels employees on providing this for guests.10. Supervises pre-event meeting with banquet captain and staff to review event board with outline of the event mapped out and all tasks assigned including server sections on floor plan.11. Ensures readiness and compliance in case of last minute changes to banquet orders.12. Assures quality of food and beverage products.13. Attends periodic meetings for the banquet department.14. Conducts final meeting with clients before events; for weddings: maps out ceremony and runs rehearsal15. Maintains safety standards at all times. Immediately informs General Manager of any unsafe conditions.Supervisory ResponsibilitiesDirectly supervises front of house employees in the Banquet Department on any given event assigned to. Carries out supervisory responsibilities in accordance with Mazzone Hospitality's policies and applicable laws. Responsibilities include planning, assigning, and directing work of banquet staff; appraising performance and giving feedback to Banquet Manager in timely fashion; rewarding and disciplining employees; informing Banquet Manager of complaints and resolving problems on-site that may otherwise affect the given eventLanguage SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and training manuals. Ability to write routine reports and correspondence. Ability to speak effectively before clients or employees of Mazzone Hospitality.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: Banquets, Events, Managers, Captains,

Mazzone Hospitality - 20 months ago - save job - block
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About this company
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At Mazzone Hospitality we are proud of our strong ties to the communities we serve, and we are committed to giving back in any way we can....