Customer Support Representative/Lead – WordPress
StockTwits - San Diego, CA

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Knowledge Required

StockTwits is a fast growing social media platform for the investor community, backed by leading venture capitalists and headquartered in Coronado.

We are hiring a full time Customer Support Representative to provide telephone and email support to partners, corporate customers and end users. This position is responsible for receiving and responding to a wide range of inquires about using our web site, billing inquires for subscribers and support for our network of bloggers. A strong candidate will have the opportunity to expand their responsibilities into a team lead as the support organization grows.

Requirements: Impeccable attendance and punctuality, customers are relying on you Strong communications skills, both via email and telephone Ability to handle competing demands and multi-tasking Must have experience with WordPress blogs and managing WorkPress installations Regular and active user of social networking platforms, such as Twitter Skills with automation tools for email handling, knowledge of HTML and PHP a big plus Desire to learn, improve your skills and advance
StockTwits provides a casual office environment where hard-working, highly motivated individuals are given the ability to succeed. Compensation includes salary, benefits and stock options.

Candidates are encouraged to visit to learn more about the company before applying.

To apply please submit your resume along with a cover letter or email, in your cover letter please identify your specific experience managing WordPress blogs (examples encourages) as well as other relevant experience.

About StockTwits

With offices in San Diego and New York, StockTwits is the leading communications platform for the financial community and the creator of the $(TICKER) tag for identifying and following investing ideas and information across the web. It provides a specialized environment created specifically for investors and market analysts where they can contribute and find and follow ideas, while reaching the broadest audience of viewers through StockTwits' integration with leading social networks and financial sites, including Twitter, Facebook, LinkedIn, Yahoo Finance!, CNN Money and Reuters. StockTwits provides premium services that allow public companies and professional market participants to monitor, manage and disseminate information over this network. The company was named "One of the Best Websites" by TIME Magazine, and was recently identifies as one of the "Top 10 Innovators in Finance" by Fast Company.

About this company
StockTwits is an open, community-powered idea and information service for investments. Users can eavesdrop on traders and investors, or...