Quality Control Manager
Mutual Telecom Services Inc. (MTS) - Virginia

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Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for assigned project or task.
  • Develops and maintains quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies and procedures or best practices.
  • Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determines level of process and product quality. Develops written reports of findings; escalates unresolved issues to appropriate management levels.
  • Evaluates work products to assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches, makes verbal and/or written recommendations to appropriate parties and implements solutions. Implements recommendations as approved.
  • Gathers, uses and analyzes defect metrics data. Presents analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports.
  • Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
  • Defines and maintains an effective and efficient quality programs including developing and presenting associated training and familiarization to affected staff. Revises standard practices and procedures as appropriate.
  • Provides leadership and work guidance to less experienced personnel.
  • Requirements & Qualifications:
    • Bachelor's degree or equivalent combination of education and experience
    • Bachelor's degree in business, mathematics, engineering, management information systems, computer science, or related field preferred
    • Six or more years of quality assurance, engineering or management information systems experience
    • Experience working with quality metrics and software industry metric data collection and analysis techniques
    • Experience working with quality assurance principles and practices
    • Experience working with standard software development methodology assessments, such as SEI/CMM or ISO 9000
    • Experience working with project management methodology
    • Experience working with software test science and tools
    • Ability to secure a Secret Clearance
    Other Qualifications
    • Good organization and time management skills
    • Communication skills to interact and present findings to team members, customers, management and support personnel
    • Good analytical and problem solving skills
    • Interpersonal skills for interacting with project and task team members
    • Good personal computer and business solutions software skills
    • Basic leadership skills to mentor less experienced quality assurance personnel
    • Ability to handle activities on multiple projects and tasks within the same or different accounts
    • Ability to work independently
    • Ability to work in a team environment, even when remote support is required
    • Ability to deal with and manage change
    • Ability to complete assigned responsibilities in a given timeframe within a given budget
    • Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
    • Ability to independently generate presentations regarding quality assurance group activities and status, and present them to senior management, customers and development staff
    • Willingness and ability to travel world wide
    • Must be a US citizen with a valid passport
    • A valid US driver’s license is required
    • Ability to work extremely flexible hours and support on-call duties and shift work is required
    • Military background a plus