As a PNC Assistant Branch Manager, you will be part of successful and growing retail banking organization. Our Assistant Branch Managers lead and manage the daily client experience and activities on the floor, collaborating with dedicated colleagues in directing sales and service activity. Your position will directly assist and report to the Branch Manager.
In a typical banking day, you will enjoy a high level of customer contact, of course, and you'll be able to draw upon your own customer service experience to handle the mix of routine and unexpected requests. You comfort with a goal-oriented environment will help you. So will your "soft" skills: You'll work with a first rate branch staff, which will look to you for guidance on PNC operational procedures, and for problem-solving support. As a competitor, PNC is committed to market leadership in products, technology, and service. It means both you and your colleagues will be backed by state-of-the-industry software, call-desk support, and training resources. In short, you'll have the prestige, security and room to grow offered by a large company, and the manageability of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.
The successful candidate will have the following qualifications:
At least 1 year retail banking experience and knowledge of branch operations preferred.
At least 1 year of customer services experience Problem solving skills are essential.
Some Supervisory experience is preferred.
Excellent verbal & written communication skills.
Computer skills to include work in Windows based applications.
College degree or relevant work experience is preferred.
Achievement with a purpose.
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