Large Group Account Executive - Lexington
Humana - Lexington, KY

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As a Large Group Sales Account Executive, you are primarily responsible to recognize and execute on opportunities to retain/grow employer groups and promote additional product offerings for assigned book of 100+ Commercial businesses. Negotiate renewals, build and execute guidance plans, deliver reports on group experience and look for opportunities to promote additional product and benefit service offerings. Manage broker relationships by instituting a strategic relationship management process to ensure that business outcomes meet or exceed expectations.

Achieve targets for membership retention, specialty and consumerism targets of assigned book of business

Drive cultivation of Broker and Customer relationships

Act as a liaison between the Sales and Account Implementation departments, effectively distributing resources to meet enrollment requirements

Key Competencies

Sales & Account Management

Qualify, prioritize, and concentrate selling efforts on new business opportunities by focusing on customer needs, values and expectations.

Identify and leverage business development opportunities to deliver an enhanced customer experience through innovative sales techniques.

Embody brand promise through value-added and consultative account relations activities, resulting in enhanced account persistency.

Position the breadth of our product offerings (Medical, Specialty and Voluntary) to meet a Customer's needs and improve retention.

Account Management & Retention

Manage key accounts so as to extend existing long-term business opportunities, and to cement customer loyalty.

Secure and retain customers sufficiently well that they continue, or increase, purchases of company products and services.

Develop strategic plan for customers and translate strategy into tactics and initiatives while anticipating and identifying where change is needed.

Consultative Mindset

Lead with understanding the Customer first. Build consumerism components that make sense for the Customer.

Understand account specific needs by asking clarifying questions.

Proactively address anticipated objections and concerns.

Clearly and effectively articulate Humana's unique value proposition in a way that resonates with client needs and objectives.

Analyzes a Customer's financial objectives and makes consultative recommendations to achieve them.

Customer Value Chain, Competitive Intelligence, Strategic Analysis and the strengths, weaknesses, opportunities and risks in relation to the competitive environment.

Define any gaps in Humana's offering to the customers against the customer's needs and objectives and work to identify solutions.

Understand the competitive environment and develop strategic client plan with that understanding.


Role Essentials

Prior sales experience in the health solutions industry

Previous success in a highly consultative sales environment

Comprehensive knowledge of Microsoft Word, Excel and PowerPoint.

Demonstrated ability to build and maintain relationships

Valid Life & Health license

Strong business and financial acumen

Ability to travel during the day

Role Desirables

Bachelor's degree highly desired

Strong understanding of underwriting principles




Primary Location





Commercial Sales

Work Environment Type





Yes, 10 % of the Time

Humana - 2 years ago - save job
About this company
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Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans for employer...