Mortgage Loan Closer
State Farm Insurance Company - Earth City, MO

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WHY STATE FARM? Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada. The same commitment to our workforce is how we got here and how we stay here.

Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime. From diverse backgrounds and talent, to meaningful work and comprehensive benefits, 'Like a good neighbor???' isn't just a slogan. It's who we are and how we do business. WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?

Provides general mortgage expertise to Residential Lending Management, Mortgage Loan Services, and other State Farm departments Schedules, coordinates, prepares, and funds mortgage loan closings Reviews all loan documents for completeness, accuracy, and quality Maintains relationships and actively promotes State Farm Bank with outside agencies, third-party vendors, agents, Agency Field Offices, Zone offices, and other State Farm departments WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION? Provide subject matter expertise about State Farm Bank mortgage operations to other departments and business partners Works closely with third-party vendors Applies State Farm Bank policies by keeping current on secondary market mortgage underwriting and compliance guidelines Advocates the highest levels of customer service and resolves customer concerns appropriately Handles and resolves complex customer issues and/or complaints May coordinate day-to-day duties of other Mortgage Loan Closers Works independently with little supervision ITEMS OF NOTE Entry into this job family may require passing additional background checks May work a non-traditional schedule including weekends, evenings, overnights, and/or holidays May be required to work overtime May be required to attain and retain state licenses May be required to have knowledge of laws and regulations which pertain to the job ADDITIONAL INFORMATION Passion for strong customer service. Ability to work in a team environment and foster strong working relationships. Ability to successfully multi-task and quickly change focus based on fluctuating priorities.

Knowledge of mortgage system functionality & process workflow is preferred. Resourceful, creative, and willing to think "out of the box". Strong problem resolution skills, including willingness to persistently troubleshoot problems until completely resolved. Ability to communicate effectively with employees at all levels of the organization, as well as outside vendors.

Ability to pro-actively provide feedback aimed at systems and process

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About this company
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State Farm Mutual Automobile Insurance Company® is the largest auto insurer in the U.S. since 1942. About one of every five cars on the...