Sales Support Representative
Lids - Indianapolis, IN

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Support a group of sales reps by tracking product with vendors, tracking internal orders, placing specialty orders, investigate inventory issues while keeping the sales rep informed.

This position will primarily work 11:00AM-8:00PM.


  • Enter sales orders into database as well as, custom uniforms, replacements, comp goods and inventory sensitive merchandise within 24 hours.
  • Monitor sales orders through reporting using Microsoft Office programs/databases and partner with Sales, Production, Warehouse, and Art resolve issues to ensure orders ship by requested date.
  • Stay up to date on available merchandise and preferred vendors.
  • Create Purchase Orders and purchase product from partnered vendors.
  • Process credit card payments for prepay orders.
  • Work with accounting to resolve Accounts Payable and Receivable issues.
  • Perform other administrative duties as needed, i.e. collect data, build and input information into a spreadsheet.
  • Offer assistant to all assigned sales reps via email or telephone within a timely manner.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Provide excellent customer service as outlined in the HW&L policy manual.
  • Other duties as assigned.

  • Requirements


  • Associate‚Äôs Degree in Business or related field plus one year relative experience or; High School Diploma or equivalent plus two years relative experience or; equivalent combination of education and experience.
  • Proven ability to perform independently with minimal supervision.
  • Strong problem solving, decision making and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to operate a computer with the fundamental knowledge of Outlook, Excel, Word, Access and the internet.
  • Ability to type 30 words per minute.
  • The ability to handle multiple tasks at once.

  • About this company
    293 reviews
    Founded in 1995 and comprised of more than 800 mall-based, airport, street level and factory outlet stores nationwide, and in Puerto Rico...