Supv, Individual Direct Sales - Dearborn Heights, MI (50041335)
Comcast - Dearborn Heights, MI

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Division/Entity
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com), is one of the world's leading media, entertainment and communications companies principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers and is also the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and many theme parks.

Tasks
  • Supervises and motivates a team of door-to-door direct sales
Representatives to achieve sales goals for digital Video, High-Speed
internet, and digital Voice product categories. Provides individualized
and ongoing performance management to ensure efficiency and productivity
of all team members.
  • Conducts tactical planning, standardized reporting, and feedback on
effectiveness of existing sales plans. Supports and leads competitive
field efforts through the implementation of acquisition and win-back
tactics as directed.
  • Coordinates audit follow-ups by Sales Representatives. Performs
real-time field evaluation of Individual Sales Representative
performance. Tracks and analyzes Representative activity and results
metrics on a daily basis.
  • Coordinates processes to ensure accuracy in daily check-in/pre-screen
of sales orders. Strategically distributes and documents territory among
team members. Leads a dynamic, well-informed front line work force that
successfully executes the appropriate campaign strategies.
  • Conducts individual and team coaching and development sessions.
Enhances and promotes the sales environment of the entire organization.
  • Assists Sales Representatives in solving customer problems (technical,
product, billing, etc.) Resolves or serves as intermediary to resolve
service issues. Develops partnership with internal departments (e.g.
customer service, technical operations) to ensure customer satisfaction.
  • Leads/motivates sales employees.
  • Consistent exercise of independent judgment and discretion in matters
of significance.
  • Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.
Required Skills:
  • Bachelors Degree or Equivalent
  • Business
-
  • Generally requires 5+ years related experience
Additional Requirements

Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.

Comcast - 17 months ago - save job - block
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