Percent Time: |
Type of Position
Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
IIHR – Hydroscience & Engineering (IIHR), The University of Iowa has an opening for a Systems Administrator in its Research Computing Support group. The purpose and basic functions of this position are for the design, installation, configuration, administration, security, operational integrity, and support of networked computer systems, including installation and maintenance of hardware and software. This includes maintaining operating system software and user account management for a blended Windows, Linux, and Mac OS environment.
The successful candidate for this position will work in the exciting fast-paced research environment of IIHR. IIHR’s mission is to be a leader in fluids-related fundamental and applied research; to provide interdisciplinary education for future leaders in science and engineering; and to advance knowledge in support of sustainable natural and engineered systems. IIHR is particularly well-known for its continued advancements in the fields of hydraulics, hydrology, ship hydrodynamics, hydrometeorology, flood mapping, river mechanics, and biofluid mechanics.
Specific key job duties will include:
• Working with researchers to develop system requirements and to assist in design recommendations
• Integrating systems through programming tasks using proficiency with Linux shells, scripting languages, and standard utilities
• Assisting with developing system level scripts and programs to better manage and support systems
• Writing documentation for moderately complex configurations
• Working within existing environments to provide security and backups for IIHR research systems
• Assisting with the support of multiple systems and storage devices
• Providing limited on-call coverage in conjunction with other personnel
• Managing strong customer relationships for multiples services across the broad range of about 200 IIHR personnel (faculty, staff, students, visiting scholars, etc.).
• Providing leadership in desktop system administration for Windows and Mac OS
A bachelor’s degree in Computer Science, Management Information Systems, Electrical and Computer Engineering or related field or equivalent experience with Windows, Linux and the Mac OS.
Experience administrating Windows 7, Mac OS, Windows server, and Linux machines and application configuration is required.
3-5 years of experience in IT systems administration is required.
Excellent written and verbal communication skills with technical and non-technical individuals is required.
Experience troubleshooting and installing computers and printers, and trouble-shooting and learning new software applications, and providing education to users is required.
Familiarity with network concepts and networking issues is required.
Excellent customer service skills, both oral and written, with technical and non-technical staff is required.
Ability to lift and move 50 pounds is required.
Strong interpersonal skills and demonstrated ability to work with others is highly desirable.
Some knowledge of University policies, procedures and regulations is desirable.
Familiarity with supporting computers in an enterprise Active Directory network environment is desirable.
Experience administrating computers in an enterprise environment, using SCCM, Active Directory, and Group Policy is desirable.
Experience with enterprise support of Mac OS systems is desirable.
Experience with smart phone and tablet support is desirable.
Familiarity with Drupal is is desirable.
Familiarity with WordPress is desirable.
Experience administrating LAMP and IIS web servers is desirable.
Knowledge of approaches, practices, tools and techniques for the development and administration of contingency and disaster recovery plan is desirable.
Knowledge of emerging technologies is desirable.
Experience with research computing support is desirable.
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