Fairmont Hotels & Resorts - Heritage Place, IL

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Primary Location


United States-Telluride-Fairmont Heritage Place, Franz Klammer Lodge

Employee Status




A smile and helping hand is what our Owners and Guests will experience as you personally greet them on their arrival. As a Bellperson/Driver with Fairmont Heritage Place, Franz Klammer Lodge, your knowledge of the Lodge and the professionalism you display will create a sense of “welcome” like no other.

Hotel Overview:
The Fairmont Heritage Place, Franz Klammer Lodge, ideally located in Mountain Village, offers much more than a Telluride resort experience - it provides luxury living in the heart of one of the world's most sought-after destinations. Telluride has long been hailed a top ski destination, but with festivals all summer long and a myriad of outdoor activities, this unique city is a year-round vacationer's delight. Fairmont Heritage Place, Franz Klammer Lodge is just steps from the gondola, ski mountain, golf course, and many other outdoor activities.

Summary of Responsibilities:
Reporting to the Reception Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Responsible for the delivery of Owners and Guests, their luggage and other items within the Lodge

Ensure the timely and efficient transfer of luggage to and from Residence

Ensure Owners and Guests are familiar with the Lodge and their Residence ie. temperature control, location of elevators, fitness center, spa

Responsible to provide a safe and comfortable shuttle service

Maintain a presence at Reception, when not delivering Owners and Guests to the Residence or providing Lodge tours or shuttle service, offering assistance, under the direction of the Reception Supervisor

Assist Owners and Guests regarding Lodge facilities in an informative and helpful way, providing Lodge tours upon arrival or by request

Follow department policies, procedures and service standards, including all safety policies

Other duties as assigned

Previous Guest service experience an asset

Excellent communication skills and a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Ability to focus attention on Owner and Guest needs, remaining calm and courteous at all times

Ability to work Friday, Saturday and Sunday evening shifts

Possess and maintain a safe driving record, not to include one major incident, or two or more minor incidents in the last three years

Previous driving experience of no less than 5 years

Physical Requirements:
Constant standing and walking throughout shift

Frequent lifting and carrying up to 50 lbs

Ocassional lifting and carrying up to 100 lbs

Constant kneeling, pushing, pulling and lifting

Frequent ascending or descending ladders, stairs and ramps

Visa Requirements:
Must be eligible to work in the US

Whether you’re launching your career or seeking meaningful employment, we invite you to visit

to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level








Rotating / Shift Work




Closing Date


09.Mar.2013, 1:59:59 AM

Job Number:

About this company
160 reviews
Fairmont Hotels & Resorts is a Canadian-based operator of luxury hotels and resorts. Currently, Fairmont operates properties in 16...