United States-Telluride-Fairmont Heritage Place, Franz Klammer Lodge
A smile and helping hand is what our Owners and Guests will experience as you personally greet them on their arrival. As a Bellperson/Driver with Fairmont Heritage Place, Franz Klammer Lodge, your knowledge of the Lodge and the professionalism you display will create a sense of “welcome” like no other.
The Fairmont Heritage Place, Franz Klammer Lodge, ideally located in Mountain Village, offers much more than a Telluride resort experience - it provides luxury living in the heart of one of the world's most sought-after destinations. Telluride has long been hailed a top ski destination, but with festivals all summer long and a myriad of outdoor activities, this unique city is a year-round vacationer's delight. Fairmont Heritage Place, Franz Klammer Lodge is just steps from the gondola, ski mountain, golf course, and many other outdoor activities.
Summary of Responsibilities:
Reporting to the Reception Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Responsible for the delivery of Owners and Guests, their luggage and other items within the Lodge
Ensure the timely and efficient transfer of luggage to and from Residence
Ensure Owners and Guests are familiar with the Lodge and their Residence ie. temperature control, location of elevators, fitness center, spa
Responsible to provide a safe and comfortable shuttle service
Maintain a presence at Reception, when not delivering Owners and Guests to the Residence or providing Lodge tours or shuttle service, offering assistance, under the direction of the Reception Supervisor
Assist Owners and Guests regarding Lodge facilities in an informative and helpful way, providing Lodge tours upon arrival or by request
Follow department policies, procedures and service standards, including all safety policies
Other duties as assigned
Previous Guest service experience an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on Owner and Guest needs, remaining calm and courteous at all times
Ability to work Friday, Saturday and Sunday evening shifts
Possess and maintain a safe driving record, not to include one major incident, or two or more minor incidents in the last three years
Previous driving experience of no less than 5 years
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Ocassional lifting and carrying up to 100 lbs
Constant kneeling, pushing, pulling and lifting
Frequent ascending or descending ladders, stairs and ramps
Must be eligible to work in the US
Whether you’re launching your career or seeking meaningful employment, we invite you to visit
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ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Rotating / Shift Work
09.Mar.2013, 1:59:59 AM
Fairmont Hotels & Resorts is a Canadian-based operator of luxury hotels and resorts. Currently, Fairmont operates properties in 16...