Assoc Bus Analyst
HSBC - Buffalo, NY

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The Associate Business Analyst is an entry level Business Analyst that works closely with Business Partners and Business Subject Matter Experts in the definition, testing, training, implementation, and support of functional requirements on smaller, moderately complex technical and non-technical projects. This role will elicit requirements, benefit and cost analysis, and change requests using one or more of the following methods: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis in the most efficient means possible. This role may also provide recommendations to management regarding type and number of resources human, financial, tools, etc. required to complete assigned projects. Solicit and obtain management authorization for development, documentation and implementation of new features and information processing systems as well as maintenance and support of existing application systems. Projects are cross functional, requiring a broad knowledge of the Company, key functions, and products. Participate in the full systems development life cycle of assigned technical and non-technical projects to ensure comprehensive, timely and high quality outcome of assigned projects. Assist in developing project plans using tools that facilitate task listing, assignments, risks, tracking and modification to ensure business requirements are completely satisfied, on time and within budget. Should assist in the production of executive reports on assigned projects to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievement or misses. Liaise between business and technology partners to ensure requirements are translated in a way well understood by technology, and ensure technology solutions are understood by and meet the needs of the business.

Impact on the Business · Deliver high quality, detailed business requirements, process design documentation, cost benefit analysis, and clear choice estimations
· Ensure the use of standard methods / processes to deliver projects that adhere to the Project Delivery Process standards
· Continually seeks ways of improving work processes
Customers / Stakeholders · Build trusting relationships with internal customers by consistently eliciting requirements that meet and deliver upon their business needs
· Be knowledgeable about HSBC business needs, the businesses of competitors, and emerging trends in the industry landscape
· Interact with delivery partners (Service and Software Delivery) to ensure the needs of the business are met, while at the same time, understanding technical implications
· Liaise between business and technology partners to ensure requirements are translated in a way well understood by technology, and ensure technology solutions are understood by and meet the needs of the business
Leadership & Teamwork · Facilitation of meetings, forming of project team, and guiding them through the project delivery process
· Ensure requirements coming from multiple areas are aligned and conflicts are resolved effectively
· Willingness to take on additional tasks and/or duties as needed
Operational Effectiveness & Control · Elicit documentation that meets RBPM and Project Process Delivery standards
· Deliver on assignments / projects using the appropriate technologies and tools including Group standards
· Comply with HSBC Internal Control Standards and Group Compliance Policy
Major Challenges · The jobholder may need to deal with complex business needs and/or compressed project deliverable dates
Role Context · The jobholder will have direct control over project deliverables within the usual authority limits for a GCB6 and may be required to work independently, part of a team, or under the guidance of a more experienced Business Analyst
· They must adhere to project management methodologies and manage projects in accordance with Group Standards
· They may be required to manage multiple projects involving interaction with several business areas
· They will be expected to adopt a flexible approach in terms of working hours and travel to other locations
Management of Risk · Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
· Promote an environment that supports diversity and reflects the HSBC brand
· The jobholder will treat our customers fairly at the heart of everything they do
· The jobholder will also continually reassess the operational risks, Compliance and Regulatory impacts, as well as technical impacts of the projects they manage
· They will address any areas of concern in conjunction with Compliance and Legal stakeholders, management, and/or the appropriate department
Observation of Internal Controls · Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
· Adhere to Internal Control policies, up to and including Clear Desk policy and certification of all mandatory courses
· Ensure business changes made through projects managed maintain Internal and External Compliance and Regulations by liaising with internal Compliance officers, as well as obtaining appropriate approvals
Qualifications
· Undergraduate degree in Computer Science, Business Administration, or equivalent business experience in a related field
· Navigating – understanding and translating Change Delivery strategy into own project deliverables
· Aspiring – being ambitious about providing the highest standards of delivery
· Driving – setting stretching goals for self and delivering them with courage and tenacity
· Mobilising – authentically engaging with team members, stakeholders, development teams, colleagues and business partners to deliver at pace
· Sustaining- making considered recommendations to management on decisions that protect and enhance HSBC values, reputation and business
· The Associate Business Analyst should have between 1 and 5 years combined experience in technology, project management, banking, and/or operations
· Ability to work independently and manage multiple technical and/or non-technical projects
· Background in computer systems to ensure an understanding of the technical development process; the ability to discuss technical issues with both technicians and business users
· Have an aptitude to learn and a basic knowledge of project lifecycle and methodologies
· Moderate facilitation and leadership skills which promote a team environment
· Ability to develop cohesive working relationships with business partners
· Solid analytical, interpersonal, presentation, written & verbal communication skills
· Confidence working with staff that includes the highest levels of management
Job Field : Information Technology
Primary Location : North America-United States-New York-Buffalo

Schedule : Full-time Shift : Day Job

Job Posting : Feb 12, 2013, 1:59:54 PM Unposting Date : Mar 31, 2013, 11:59:59 PM

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HSBC Bank Canada is a banking and financial services company. It has three segments: Personal Financial Services, Commercial Banking and...