Client Services Technician
Idaho Division of Human Resources - Boise, ID

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The Division of Family and Community Services, Child Welfare, currently has a vacancy for a Client Services Technician in the Region 4 (Boise) Westgate office.
The successful candidate will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.
The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare, will be required to pass a pre-employment drug test.
This position involves the ability to lift and carry items weighing approximately 50 pounds and to perform physical work such as lifting and carrying car seats, children, and boxes.
This announcement will be used to fill the current vacancy in Boise only. If you have previously applied for Client Services Technician and wish to be considered for this vacancy, you must reapply under this announcement. Previous scores will not be used.

Responsibilities:
Provide transportation and support services to child welfare clients in a variety of settings
Instruct clients in homemaking, daily living, and job attainment skills
Monitor client visits with biological children and make progress notes
Participate in interdisciplinary team meetings
Guide clients in completing documents necessary to implement services
Explain applicable laws, policies, and procedures to clients

Minimum Qualifications:
Good knowledge of home sanitation and safety.
Experience working with clients who may be behaviorally, socially, physically and/or mentally challenged
Experience observing and recording clients’ behaviors, treatment responses, and progress
Ability to read and write English
Ability to perform basic arithmetic
Experience operating household appliances and performing homemaking skills
A valid driver’s license

Exam:
There is an exam for this position to determine an applicant's eligibility. Click the "Preview Exam" button below to review the exam. You must receive a score of 85 to pass this exam. If at any time during the screening/testing process your response or resume do not support the answers you provided, your name will be removed from the register.

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