Note: Education and relevant experience will be used to determine appropriate salary and salary grade.
Functnl System Architect Sr (grade 20, minimum twelve (12) years of relevant experience)
Functnl System Architect I (grade 18)
Functnl System Analyst Sr (grade 18)
Functnl System Analyst I (grade 16)
Functnl System Analyst II (grade 14)
Functnl System Analyst III (grade 12)
Functnl System Analyst IV (grade 8)
Note: This position may be located in Columbus or Corpus Christi.
Functnl System Analyst IV to Sr (Cust Choice Implementation & Ops)
This position will be primarily involved in supporting Customer Choice and related systems in multiple states. Duties include analyzing EDI transactions, working with multiple retail provider support groups, resolving transaction issues, ensuring Choice transactions flow properly through various systems. Maintaining a good working relationship with retail providers, IT, regulatory, ERCOT, PJM as well as various commission staff in states with Customer Choice.
Participate in investigations of application issues and interface with retail provider support groups, users and management. Perform data analysis and assist in the development of reports. Perform application administrative functions. Participate in efforts with business unit employees to define and build business processes and associated applications. Provide assistance and guidance to employees across the corporation in the proper use of applications and Choice processes. Participate in the development of functional system requirements, business cases, application testing and user training plans and materials.
May also assist or perform studies which analyze customer, class, or group energy use characteristics. Obtain and manage requisite data, perform analyses under the direction of experienced analysts, provide data and analysis results to other organizations, and prepare reports summarizing analysis results.
Knowledge of EDI transactions, MACSS (customer information system) a plus.
Experience in load estimation, PJM and/or ERCOT market settlement related to Customer Choice, or e xposure to SAS or other similar analytic / programming software highly desired.
Ability to learn quickly, work independently as well as within a team environment.
Conveys complex information in simple terms, utilizing relevant and meaningful language. Clearly and concisely expresses technical or non-technical ideas in group presentations.
Resolves conflict; builds consensus.
Effectively prepares for and leads meetings.
Follows up to verify customer satisfaction and keeps customers informed.
Demonstrates good listening skills and a sincere understanding of business needs. Asks questions to clarify or verify understanding.
Relates on a personal level; positive, friendly and engaging. Outgoing and comfortable in diverse groups.
Uses communications technology (voicemail, Email, internet) effectively balancing it with appropriate face-to-face communications.
Able to develop and present business documents and reports clearly, concisely and effectively.
Candidates have typically obtained a Bachelor Degree in Business, IT, or related field or equivalent combination of education and/or experience.
Functnl System Analyst
Investigates, analyzes and resolves application issues. Performs field investigations of application issues and interfaces with field users and management. Performs application training. Performs data analysis and assists in the development of reports. Performs application administrative functions. Assists support staff in investigating and resolving applications issues. Works with business unit employees to define and build business processes and associated applications. Provides assistance and guidance to employees across the Company in the proper use of applications. Develops and coordinates application testing and takes a lead role in providing required user training plans and materials.
Investigate and resolve application issues.
Perform application field investigations and interface with field management.
Perform data analysis.
Participate in process design and develop business cases.
Perform application training.
Coordinate field user group activities.
Perform application administrative functions.
Develop test plans, test and coordinate the application test process.
Develop training plans, materials and coordinate the training of application users.
Collect and identify user requirements from management and users.
Promote and enforce the Company s Accident Prevention and Safety and Health Programs to safeguard employees, the general public and Company property.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
Assume other duties and responsibilities as assigned.
Functnl System Architect
Designs, develops, implements and provides functional support of Advanced Metering applications for the Utility Group and all operating companies. Applications include Landis + Gyr Command Center, Silver Springs Network - Utility IQ, Clevest - Fieldnet, Oracle - Meter Data Management. Provides business subject matter expertise to support the development and implementation of application projects including: defining functional requirements, preparing business case documentation, prioritizing IT and business related work, providing functional direction to IT staff, developing and coordinating application user acceptance testing and coordinating project implementations. Provides functional application support by assisting IT and Vendor support staff in investigating and resolving application issues. Works with business unit employees to define, analyze, design and document business processes and associated applications. Provides assistance and guidance to employees across the corporation in the proper use of applications. Coordinates changes with other applications and ensures compliance with functional and architectural standards. Leads Business Resources assigned to application projects to support budget development and management, schedule development and tracking, status reporting and resolution of project issues.
Design and develop functional specifications and user interfaces for application enhancements.
Coordinate business processes development and modification to leverage application functionality.
Prepare business case documentation.
Develop user acceptance test plans, test cases.
Develop functional training plans, training materials and coordinate training of application users.
Perform application production planning and coordination including development of release plans, release material and release communication.
Assist with application troubleshooting.
Prioritize application modifications in collaboration with business unit, IT, Vendors and AEP.
Manage relationship with appropriate IT and Vendor planning and development organizations.
Provide account management for Vendor supplied applications.
Promote and enforce the Company's Accident Prevention and Safety and Health Programs to safeguard employees, the general public and Company property.
Demonstrate the highest standards of ethical behavior and support the Company s Corporate Compliance Policy.
Assume other duties and responsibilities as assigned.
Candidates have typically obtained a Bachelor Degree in Business, Engineering, IT, or related field
equivalent combination of education and/or experience.
Must possess project management and excellent interpersonal skills. Strong business process knowledge, critical thinking and analytical skills required.
The level of expertise and competence required to carry out these responsibilities varies with the position level in this job family. The competence and skill level increase with the position level.