Regis Corporation (NYSE:RGS) is the beauty industry's global leader in beauty salons, hair restoration centers and cosmetology education. As of June 30, 2010, the Company owned, franchised or held ownership interests in over 12,700 worldwide locations. Regis' corporate and franchised locations operate under concepts such as Supercuts, Sassoon Salon, Regis Salons, MasterCuts, SmartStyle, Cost Cutters, Cool Cuts 4 Kids and Hair Club for Men and Women. In addition, Regis maintains an ownership interest in Provalliance, which operates salons primarily in Europe, under the brands of Jean Louis David, Franck Provost and Saint Algue. Regis also maintains ownership interests in Empire Education Group in the U.S. and the MY Style concepts in Japan. System-wide, these and other concepts are located in the U.S. and in over 30 other countries in North America, South America, Europe, Africa and Asia.
FRANCHISE PRODUCT SALES COORDINATOR
Objective: To support and service franchisees while increasing product sales efforts of Franchise Product Sales.
Receive and review orders by phone, mail or fax and immediately process in on-line data entry system.
Process credit transactions as needed through proper return procedures as needed.
Maintain informational files on manufacturer’s products, services and company information.
Contact franchise accounts on a monthly basis to update, telemarket and increase customer loyalty through the promotion of additional sales. Pursue optimum purchases from franchisees compared to comparable retail sales.
Knowledge generally achieved through obtaining a high school diploma or GED or equivalent work experience.
Ability to communicate professionally with management.
Excellent phone etiquette with advanced customer service skills.
Strong time management and problem solving skills.
Excellent interpersonal skills to deal effectively with customers, team members and other Regis department personnel.
Must have excellent oral and written communication, organizational skills and a strong attention to detail.
Prior customer service and/or telemarketing experience or extensive phone contact is necessary.
Must be able to operate 10-key calculator for extended periods of time.
Cosmetology background is helpful.
Short and Long Term Disability
Flexible Spending Accounts (Health and Daycare)
Employee Stock Purchase Plan
Profit Sharing Plan
529 College Savings Plan
Company Provided Lunch
An Equal Opportunity Employer
Willingness to Travel
0 - 20%
Ten Key by Touch, Customer Service, Organizational Skills, PC Proficient, Communication Skills, Detail Oriented, Relationship Building
Years of Experience
Regis Corporation - 2 years ago
Regis Corporation is engaged in owning, operating and franchising hair and retail product salons. The Company owns Hair Club for Men and...