ATN - Wireless Consultant
Alltel - Nevada

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General Summary:

Responsibilities include assisting new and existing customers in the selection and purchase of products and services.

Essential Job Duties and Expectations:
  • Communicate product and service information, feature functionality, billing procedures and equipment usage to each customer
  • Follow-up with customer after the sale to guarantee product and customer satisfaction
  • Process customer bill payments
  • Answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunities
  • Perform back office duties including inventory and repair, accessory stock, shipping and receiving of repairs with third party repair vendor and basic handset repairs and/or system upgrades
  • Achieve monthly sales goals

Minimum Requirements:
  • High School diploma or equivalent and six month experience in retail sales
  • Aptitude to learn communication products and services
  • Ability to work independently without close supervision
  • Self-motivation to achieve targets needed to attain monthly goals
  • Strong communication skills
  • Ability to provide high levels of customer service and interact positively with customers to offer sales solutions for communication needs
  • Ability to reconcile/balance cash registers
  • Good decision-making skills
  • Flexibility with work hours and willingness to work weekends as required
Re
quired

Skills Required

Experien

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Alltel - 17 months ago - save job - block
About this company
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Alltel is a customer-focused communications company with more than 15 million customers in 36 states and nearly $10 billion in annual...