Marketing Communications Specialist
MetaStar, Inc. - Madison, WI

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FTE 80%
Salaried or Hourly: Salaried

1. Reports To: Vice President of Marketing and Communications

2. Other individuals or MetaStar sections with whom the person works on a regular basis
a) MetaStar staff
b) WHITEC staff
c) Administrative Staff
d) Marketing and Communications Staff
e) External vendors such as printers, ad agencies, consultants, hotel and convention center staff, etc.

3. Outline of key responsibilities of this position:

a) Plan, develop and design educational, marketing/communications and e-learning materials
to effectively advance corporate objectives and messages (includes but not limited to newsletters, brochures, media releases, articles, advertisements, e-vites, and e-newsletters)
b) Organize and plan key corporate conferences. Develop guidelines and provide guidance and support for other corporate events and learning sessions
c) Ensure timely and accurate electronic posting of information/materials on website. Ensure clear design and branding direction is maintained
d) Identify and develop content for social media such as blogs, Facebook, Twitter, etc. and coordinate these activities on an ongoing basis to ensure they are kept current and used appropriately
f) Write, design, edit, and proof materials as needed
g) Develop templates and style guidelines to ensure compliance with corporate identity standards and branding initiatives
h) Provide marketing, public relations and communication support as requested.

Teamwork: Demonstrates respect and achieves cooperative relationships in fulfilling the vision and mission of MetaStar.
Communication: Demonstrates good interpersonal skills with all whom they interact. All communications, verbal and written, should demonstrate a commitment to customer service and excellence. Effectively sends, receives, and responds to requests while maintaining a high level of confidentiality.
Initiative: Committed to and performs quality work contributing to the vision and mission of
MetaStar. Assumes responsibility and accountability for his/her actions. Meets the challenges of a changing environment, is timely in meeting job responsibilities and strives to provide
excellent customer service. Values accomplishments and shows enthusiasm and pride in the organization. Demonstrates a self-directed work effort. Develops goals for professional growth
and strives to achieve those goals.
Customer Service: Demonstrates a commitment to courteous, sincere, and sensitive customer service. Presents a positive and caring attitude in all interactions. Is patient, tolerant, accepts diversity and presents a positive image of themselves and MetaStar in all personal and telephone interactions.
Quality Improvement: Demonstrates a commitment to quality and excellence. Solves problems through critical evaluation of data-based information and continuous improvement efforts. Can accurately identify and diagnose issues, identify alternatives, implement a plan, evaluate and communicate results.


  • Education in Communications, Graphic Design, Marketing or related field
  • Excellent written and verbal communication skills.
  • Proofreading and editing skills essential.
  • Graphic design background a plus
  • Web site development/maintenance and social media experience in a business setting
  • Ability to manage multiple projects simultaneously
  • Organized and comfortable working with complex information in a changing environment

Experience Preferred:
a) 3-5 years’ experience in marketing, graphic design or communications-related position
b) Experience developing variety of materials and working with creative staff and vendors
c) Corporate event planning and coordination
d) Proficiency in MS Office, Adobe Acrobat, InDesign and Photoshop

About this company
MetaStar is a quality improvement organization dedicated to ensuring the healthiest lives possible. We work with health care providers to...