The store manager provides leadership that drives the customer experience, overall operational execution and total store results. The store manager drives results by developing and executing short term action plans and long term strategies. The store manager leads company initiatives and ensures maximum productivity, profitability and compliance with company policies and procedures.
Summary of essential job functions
Leads store management team and is responsible for total store results
Supports, models and enhances all selling and sales support behaviors to ensure a seamless customer experience
Drives customer loyalty through current brand strategies, including credit and customer relationship marketing
Maximizes sales potential by spending 60-80% of scheduled time on sales floor
Gains business insight and creates action plans that improve execution and results
Analyzes customer experience report and insights and mobilizes the team accordingly
Possesses a working knowledge and supports optimization of labor scheduling; may include writing, editing and/or reviewing weekly schedules
Leads and delegates, as appropriate, the execution of all company initiatives
Plans for and facilitates management meetings and ensures consistent communication to all positions
Accountable for all controllable expenses, including but not limited to payroll budget, market hire rate and supplies
Sets the overall pace for creating a captivating in-store environment
Manages and resolves customer relations issues
Ensures housekeeping and maintenance of total store is executed
Manages all activities related to providing a safe working environment
Supports development and implementation of store strategy to reduce shrink
Attracts, recruits and hires qualified candidates for management and associate roles
Owns talent management of direct reports including onboarding, assessment, retention, career development, succession planning and recognition
Communicates effectively with district manager, management team, associates and peers
Partners with district manager to establish clear performance goals and objectives
Qualification
Qualifications
Demonstrates ability to improve customer satisfaction and drive customer loyalty
Proven ability to effectively delegate, follow up and communicate with all levels of the organization
Demonstrates ability to manage complex and competing priorities with time management and organizational skills
Demonstrates ability to assess talent, coach, develop and manage performance
Demonstrates business acumen with strong strategic and analytical skills
Schedule flexibility to include evenings and weekends; ability to travel on a consistent basis as needed for meetings
Minimum 2 years retail experience
Previous management experience
Previous high volume retail management experience preferred in stores above $8M annual volume
How To Apply
How to Apply:
Limited Brands is committed to building a family of the world's best fashion brands to create sustained growth of shareholder value by focusing its time, talent and capital on the highest return opportunities. Limited Brands, through Victoria's Secret, Bath & Body Works, C.O. Bigelow, La Senza, White Barn Candle Co. and Henri Bendel, presently operates more than 3,140 specialty stores. The company's products are also available online at http://VictoriasSecret.com, http://BathandBodyWorks.com and http://LaSenza.com.
If you are interested in learning about career opportunities at Limited Brands, please visit http://limitedbrands.jobs
Limited Brands - 2 years ago
- save job
-
block
