GENERAL FUNCTION: Responsible for the complete workflow management and resolution of Federal Reserve and Comptroller of the Currency complaints, ensuring the Bank's accurate and timely written communication meets established Bancorp requirements and Regulatory service level agreements (SLA). Responsible for minimizing reputational and financial risk to the Bancorp as it relates to assigned complaints, while focusing on customer experience and retention. DUTIES & RESPONSIBILITIES: * Responsible ... view or apply to job From Fifth Third Bank - 21 days ago
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