Director, Network Operations
Hyatt 1,279 reviews - Chicago, IL

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Hyatt is seeking a Director of Network Operations to add to the operations team. This position provides leadership in the day-to-day operation of a large, multi-node WAN (500 sites) as well as in the planning, design, and implementation of major network initiatives. They will manage a team of network engineers whose focus spans a variety of platforms and vendors, including Cisco, Juniper, and Dell. Together, they develop plans for network enhancement and growth, lead troubleshooting efforts including coordinating disparate vendors/providers, monitor the health of the corporate LAN and overall WAN, and ensure the capacity demands of Hyatt's hotels are met in the most reliable and cost-effective fashion possible. Additionall, the Director of Network Operations serves as the subject matter expert for all matters pertaining to networking and connectivity.

Analyze the network needs of the company and recommend solutions
Ensure the 24x7 availability and reliability of network infrastructure
Manage relationships with key suppliers, vendors, and service providers
Evaluate industry best practices and apply them as appropriate, keeping management apprised of trends and emerging technologies
Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals
Demonstrate a commitment to Hyatt core values
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
Bachelors degree in computer science, engineering, or related technical field
10 years of network engineering experience
10 years of multi-site enterprise experience, including 24x7 operations and continuous availability
5 years leadership experience
Experience with the following platforms: Cisco Nexus 4000/5000/7000 series; ACE 4700; ASA 55xx series
CCIE certification, preferred
Advanced knowledge of Cisco switches, firewalls, and network concepts
Advanced knowledge of routing/network protocols (BGP, OSPF, MPLS, GRE)
Advanced knowledge of network management and monitoring
Excellent troubleshooting skills including packet capture and analysis
Security experience including familiarity with PCI requirements
Excellent written and verbal communication skills
Ability to work within a team or on an individual basis
Ability to occassionally work off-hours as required

About this company
1,279 reviews
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a proud heritage of making guests feel more...